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2 adults, 1 room

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Helan Family & SPA

Ul. Stara Pardalowka 6See map

US$ 96.02per night

This is the cheapest price in 30 days, based on the rates on 27 Sep

Top reasons for booking
Family-friendly
The hotel features multiple amenities for children
Kid-friendly facilities
A safe and fun space for kids with activities
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Free kid's club
Bar
Coffee shop
Free WiFi
Sauna
24-hour front desk
4.4/5Great 105 reviews
Exploring the area
Zakopane Station, 1.9km, About 31 mins from hotel by foot
Zakopane Aqua Park, 1.7km, About 28 mins from hotel by foot
13
Premium Double Room
1 double bed or bigger

20.0 m²

Mountain view

15
Suite
2 beds

25.0 m²

9
Single Room
1 single bed

10.0 m²

Mountain view

16
Economy Double Room
1 double bed or bigger

12.0 m²

14
Triple Room
Multiple beds

16.0 m²

Mountain view

26
Double or Twin Room
1 double bed or bigger

14.0 m²

Mountain view

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Reviews

Read all reviews
4.4/5.0

Great

105 reviews
Location
3.7
Services offered
4.4
Cleanliness
4.5
Atmosphere & facilities
4.5
All
4.5+
3.0+
Imre
Reviewed: 1 Jan 2025

5.0/5.0

Fantastic
Mindenkinek ajánlom! Nagyon szép tiszta, rendkívüli a reggeli, minden hibátlan! Nem nagy a wellneszrész de tökéletes!
OFER
Reviewed: 3 Jan 2024

2.0/5.0

Below average

Stayed with family · For friends and family

The room was stincky as if no one has cleaned it for ages. We complained and a cleaning lady came. But it didn't help. It took one full day for the smell to disappear. Moreover, the furnitures were dirty and broken. How can a hotel offer such a room? And how come they didn't immediately send us for another hotel if they couldn't offer another room? Very very disappointing and very surprised that this hotel is rated very highly.
Michal
Reviewed: 14 Aug 2023

5.0/5.0

Fantastic
All was great. Would be good if the sauna is open in the morning as well.
Rudolf
Reviewed: 8 Jan 2023

5.0/5.0

Fantastic

Stayed with family · For friends and family

Perfect, good wellness, super breakfast.
kestutis
Reviewed: 6 Jan 2019

5.0/5.0

Fantastic

Stayed with family

very good location quiet area good staff good breakfast no room service 😤adding few pictures after room service hoover not being used in 6 nights beding never changed in 6 nights toilet rolls on floor inthe room apart this is all very good
Mark
Reviewed: 5 Jan 2019

5.0/5.0

Fantastic
Perfect and cozy hotel for an unbelievably good price. Breakfast was superb, bar prices at really nice. The hotel located approx 35 min walking from the city center. Would go again.
Vicky
Reviewed: 8 Mar 2018

1.0/5.0

Below average
Upon arriving at the Hotel we were very surprised by the lack of welcome we received, we didn't expect much, a "Hello and welcome" probably. Instead we had to ask if we cld check in. The receptionnist offered no useful information, we had to ask a lot of questions. We asked if there was somewhere we could eat and she said "no" (despite their website clearly stating they had a "Restaurant"). We later discovered that the Hotel only does food if you book a half board acccomodation but you can request a meal on an ad-hoc basis. We felt very excluded from this Hotel,one evening they had arranged entertainment, but had made no effort to invite us and had closed the door to the Dining area. On our last morning for Breakfast, all but 3 of the tables had been reserved for new guests. The Hotel had no atmosphere, no friendly faces and we were left a little bit confused by it all. Not a place I would go back to or recommend. Vicky
Peter
Reviewed: 6 Feb 2018

4.0/5.0

Great

Stayed with partner

Very clean and fairly new hotel, tasty breakfast and nice staff. Definitely worth the money
Andy
Reviewed: 5 Dec 2017

4.0/5.0

Great
Although the hotel itself was pleasant enough and very picturesque, its location left a lot to be desired. Firstly, it is at the end of a dirt road with no lighting and a lot of potholes. This made coming to the hotel in the dark a hazard for both cars and pedestrians. In the immediate area of the Willa Helan there are few facilities; even the restaurant the hotel staff recommended was never open during our 6 day stay. This meant a 3km walk to get to Zakopane was our best option, as the local bus service was next to non-existent. As a base for winter sports I’m sure Willa Helan, and Zakopane itself, is a fine place, otherwise my wife and I found it disappointing.
James
Reviewed: 25 Nov 2017

5.0/5.0

Fantastic
Nice hotel in a quiet area of Zakopane. Happy with my stay. It was about a 10 minute drive to the main part of town. + Comfortable bed + Clean + Good breakfast + Lots of parking + Great english at reception - No kettle in room to make tea

Overview

Helan Family & SPA

Rooms:41
Floors:5
Star rating:

With a stay at Helan Family & Garden in Zakopane, you'll be near ski lifts, within a 10-minute drive of Krupowki Street and Pardalowka Ski Lift. This family-friendly hotel is 1.2 mi (2 km) from Koziniec Ski Lifts and 1.3 mi (2.1 km) from Nosal Ski Center.

Description

With a stay at Helan Family & Garden in Zakopane, you'll be near ski lifts, within a 10-minute drive of Krupowki Street and Pardalowka Ski Lift. This family-friendly hotel is 1.2 mi (2 km) from Koziniec Ski Lifts and 1.3 mi (2.1 km) from Nosal Ski Center.

See all

Exploring the area

Transport

Zakopane Station

Train stations
1.9km

Attractions

Zakopane Aqua Park

1.7km
See map

Facilities & services

Popular facilities
Free kid's club
Bar
Coffee shop
Free WiFi
Sauna
24-hour front desk
General
Free parking
Buggy service (additional charge)
Free RV, truck, bus parking
Non-smoking throughout
Fireplace
Childcare services (additional charge)
Elevator
Ski storage
Airport transportation(additional charge)
Garden
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Luggage storage
Tourist info desk
Health & fitness
Kids swimming pool
Accessibility
Wheelchair accessible
Wheelchair accessible parking
Food & drink
Free breakfast
Activities
Games
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 05:30

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Other fees

Airport shuttle fee: PLN 400 per vehicle (one way)

Crib (infant bed) fee: PLN 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10 AM.

See all policies

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