Hotel Casa Santo Tomás

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Not a lot of heavy foot traffic within the hotel which was very nice in order to rest comfortably. Staff was friendly and helpful. Overall great experience.

Hotel super básico, pero lo que estuvo muy mal es que no hubo agua caliente

El hotel está muy bien ubicado, a solo unas cuadras de atrativos principales. Pero la comodidad es un 5/10, el hotel está detrás de un restaurante lo cual provoca ruido indeseado. Las camas están SUPER duras. Las almohadas miniatura, más bien como cojines. Tuvimos que pedor extras. La toalla estaba rota y tuvimos que pedir otra, que nos fue repuesta. El control de la tele jamás funcionó aunque lo reportamos con el staff.

The personal very attentive to all your needs has a great Argentine restaurant and in both sides of the restaurant have excellent places for breakfast. Oaxaca has a lot to offer and if you feel like going places right at the door is a travel agency with very affordable prices and great service

Very well located but a little noisy but nothing major.

Great location, clean and comfortable room.

Didnt like this place at all. Stayed at 3 other amazing hotels. Fresh paint to make it appear renovated. Cheap quality modern design. I’m blonde and black hairs on bed. Only garbage is a rusted flip top beside the toilet with a stuck lid so prop it open or get your hands messy amongst your used toilet paper waste. Sewer smell. No hot water. Toilet lid rests on your back. The continuous motion activated ding dong entrance bell drove me

Clean, good location, safe, lots of cabinets and drawers.

Staff was very nice room was clean everything you need was walking distance

The winning point for this hotel is its location, prime center location a couple blocks from Templo de Santo Domingo de Guzmán ... it's a place to rest your head at night after a long day of walking, but don't expect too much of anything else. There's no attention to detail nor to the overall experience like we've had at other hotels and bed and breakfast in the city, and the price reflects it. The hotel is obviously cleaned daily, but the sheets and towels feel old and dingy, the sink and faucet in our room felt not taken care of, rusted. The bed was hard, and the pillows varied, one harder, the other a bit softer. Some of the staff were courteous, but others did the bare-minimum to earn their pay. We had some issues on check-in, and then the AC in our friend's room didn't work and the front desk clerk didn't want to move him, them our other friend's reservation was cancelled months before and they had no idea. Luckily they were to arrive days after us and we asked about their reservation on check-in, so it was able to get handled. Would recommend this hotel for an emergency nights stay, but not for a city vacation. There's also an Argentinian restaurant on the second floor, right next to the hotel's second floor bedrooms, so mind the noise!!