Hilton Garden Inn Dallas/Market Center

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

So basically getting your car broken is a real problem here. The truck next to me had its window shattered and then they had a security guy sitting in the parking lot that night finally but I guess it's commonly here

Clean room

I booked it not knowing it was under construction with jackhammers all day. Had to check in in the back. Food was expensive. Cost me $400 for two days so I won't be going back.

They have construction going on but it did not interfere with our stay - staff was nice and room was clean . We only stayed one night but worth the price

The hotel was undergoing a new reconstruct. The paint in the building was dull and peeling. There were cracks in the ceiling and the carpet was filthy. The television and telephones did not work in some rooms and the bathroom flooded. My room was changed three different times on different floors, which was exhausting. As far as the amenities go, the whole five days that were spent at this hotel, the Jacuzzi did not work properly, and the staff did nothing to change that.

The stay was excellent, quite, clean

a

I arrived to a closed front entrance of the hotel, Garden Inn Hilton, (remodeling) had to go to the rear entrance. I am elderly (over 80) and the doors at the rear are standard heavy metal doors, I went in checked in after searching quite some time for reservation, I got a luggage cart which was not easily to handle no one offered assistance to get in and out of doors finally got to room, the maid was going down the hall cleaning I notice there were not sufficient towels that would be needed I ask for and rec'd towels from friendly maid I put things in order and rested for a while I went to use the bathroom and the commode had been used and not flushed (? why not ) which upset me I cleaned it with sanitizer I did not want to change rooms because I was very tired but should have. I then decided to shower and there were several black hairs in the bathtub, I got my hand sanitizer and cleaned the tub before I showered. I would not stay in this hotel again! I tried calling several times with no success.

It was a terrible decision to go there call me 4059819270

:)