Days Inn & Suites by Wyndham Webster NASA-ClearLake-Houston

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This hotel is almost perfect. The only thing that was missing was a hot breakfast and an elevator, other than that everything was good.

The room was prefect. When we first arrived to our room there was a crab on our bed…. I have never seen towels configure in to animals… so adorable

There was no one on site to help. I checked in and addressed my issues with an agent on a kiosk whom couldn’t resolve. There was no breakfast, all they had was coffee and granola bar. Very disappointed since one of my must haves is breakfast at a hotel. Once in room the iron board was broken and since iron was attached to the board I had to drag it with me to a near outlet to be able to iron my clothes.

FirsRoom is not clean, Water dripping on the bathtub whole night.Big cockroach waking on the ceiling overnight…. This room is not women and kids friendly…we could not sleep well… For coffee lover no sugar in the room. Not enough shampoo and conditioner in the bathroom… In breakfast room. There is only coffee and some packed chocolate donuts and protein bars. No fruits..

Want to talk with a person at the counter? Try a person at the kiosk on the monitor. Bathtub drain was not glued or caulked. Went to open the drain cover and inside the drain was grimy and black. The room smelled bad at check in. The next morning, the room attendant used a lot of Pine Sol and it was burning my lungs. On the receipt was the time for "breakfast." It read 7am-11am "Grab-n-go breakfast." 😳 Never heard of that before. Found out it is just coffee, tea, granola bar, and 3-pak store brand donut gems. 😳😳 On Hotels.com booking it said that breakfast was provided. After I booked the room, it read continental breakfast was provided. Then, on my receipt at the hotel it was Grab-n-go. It struck me odd that there was a room service menu in the room. Room service? They're giving a granola bar and coffee. Where are they making your food for room service? Not a good experience. I told the guy in the TV at the kiosk that we were very displeased and that we would not be staying our second night. He didn't seem apologetic or even try to keep our business. I'm guessing they're getting used to disappointing people. Unfortunate.

Clean rooms, cold a/c friendly staff. Awesome stay will definitely be back when in town!

No human interaction. Had to speak to a computer. Room smelt awful, water smelt like mildew. I feel like I need a need a new shower after the shower I took at the hotel. So bad. So disappointed.

It’s not a bad place for a one night quick stay. I didn’t care for the video check in process. It seems impersonal and cheep.

none

Beautiful pool