❌ Cons
Air Conditioning
- We changed rooms three times, but the A/C problem was the same in every room.
- The temperature would not go below approximately 26°C (79°F).
- Since we stayed in August, the heat made it especially uncomfortable, and we had to use a fan to sleep.
- It felt as though the A/C might be centrally limited.
Service was inconsistent depending on the restaurant and seating area.
- At Mercato, service on the right side was noticeably less attentive.
- At Riviera, a staff member walked away while assisting me without acknowledging the interruption, which I found disrespectful.
✅ Pros
Bazar: Consistently good service and a pleasant experience.
Splash: Excellent service and very fast food. Mario and Daniel provided outstanding service and deserve special recognition.
Kidsdom: Wonderful staff who were kind, attentive, and caring. Elizabeth was especially sweet and attentive with our child.
Anyerina – Expedia Desk: Extremely kind, professional, and helpful throughout our stay.
Nadege: Very helpful and attentive to our needs, especially with restaurant reservations.
Free parking