AC Hotel by Marriott Houston Downtown

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

⭐⭐⭐⭐⭐ Amazing stay! Jamal was incredibly helpful from the moment we checked in. He explained everything thoroughly and even offered us water or a glass of wine, which was such a nice touch for our Father’s Day getaway. The valet attendants were also fantastic. I didn’t catch their names, but they were friendly, professional, and always retrieved our car quickly. The room was beautiful, well laid out, and the shower had perfect water pressure. One small recommendation would be to address a slight older carpet smell in the hallways. Adding diffusers or a pleasant scent could make an already great experience even better. I loved the added security of needing a key card to access the guest floors, and having both armed security and a police officer on-site at night provided extra peace of mind. I brought my fiancé here for Father’s Day, and he absolutely loved it. The location was perfect, with a food hall right across the street and easy access to downtown Houston. Although the hotel is across from the train station, we couldn’t hear the trains from our room at all. Valet parking was a little pricey, but that’s to be expected in downtown Houston. Overall, the staff, location, cleanliness, and value were excellent. We would definitely stay here again. Keep up the great work! ❤️🏨✨

Excellent customer service

Great location, nice clean small rooms, decent bar, great staff.

Clean Room.Great staff

The lighting was dim throughout hotel. Inside the room, lights were fine, however wish the restroom lights were brighter. For woman applying makeup, bringing extra lighting and personal hand mirror is highly recommended. Bed was comfortable and room had adjustable AC access. No parking available, only valet. We were told valet would be a one time charge of $50-$60, but ended up being a total of $70 with service fees and taxes!(Which was not explained to us over the phone when we called to ask) Overall, overnight stay was decent, but wouldn’t really recommend.

10/10 experience, friendly staff and clean rooms

Starting with the valet and check-in service, the associates were extremely welcoming. I had a slight mishap but the front desk assisted in resolving it. Overall, great location, great room, and great service!

Awesome

Very clean and located in downtown Houston around a lot of restaurants

Room and staff were great. The breakfast buffet could definitely be improved upon.