Ruby Lotti Hotel Hamburg by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Z

Very Clean

The staff was wonderful especially Nicholas. He was very helpful and friendly with the checkin. We loved the hotel style and service. Totally recommend if you enjoy Boutique hotels. It has a lot of character!! Will stay again.

Great location and price!

Great location in HH. Reasonable price and very nice breakfast buffet included. Easy access to transportation and downtown Hamburg. Friendly staff. Nice there’s a 24/7 bar available. Highly recommended!!

Buenos días . Esa reservación fue realizada por error. Nosotros llegamos el 24 de julio a Hamburgo. Pero ayer me confundí ya que me llegó un correo que tenía que pagar o terminar mi reserva que tengo con ustedes del 24 al 25 de julio , pues entré y la pagué, pero no tenía que hacerlo ya que mi reserva estaba confirmada. Agradeceré la devolución de ese dinero cobrado de la noche de ayer 20 de julio al 21 de julio. Fue un error y todavía estoy en Puerto Rico. Llegó el 24 de julio. Agracere ls ayuda que puedan brindarme para reponer ese dinero y me den el crédito que corresponde. Muchas gracias y bonito día.

Very cool hotel to stay at. Great location, easy to get around. Very friendly staff.

Very helpful staff, nice buffet breakfast, rental umbrellas!

Breakfast on the canal was amazing. Central location excellent. Room a bit small

Lovely room with a great view of the canal. With the heatwave towards the end of my stay, the air conditioning was much appreciated. Bear in mind that, at least for the room I stayed in, the shower was a glass box in the room so there's no privacy from anybody else in the room. The sink is also in the main part of the room rather than in a separate bathroom. These weren't an issue for me as I was staying alone. My only minor points of criticism are that the desk area was quite small and the only storage was in the wardrobe. For the breakfast, it was great to see lots of labelled vegan options and the barista-coffee was also much appreciated. Even though it's advertised as a continental breakfast, it would be good to see a hot vegan item given that there several hot non-vegan items (boiled eggs, omelettes and meatballs). Also, there was only 1 label for all of the bread which said they contained milk (since at least one of them did) which meant I had to check with the staff which of them were vegan. It would be better if the allergens/dietary information for each bread was labelled separately. The self check-in and check-out process was straightforward though it did require a few manual interventions from the agent as I had booked very last minute.