Extended Stay America Suites Houston Kingwood

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice properties good service

I have stayed here before. Location is great! Hotel is good but needs better pillows. Wasn’t able to get WIFI working but it’s still a good place to stay. Strange odor in the elevator.

Staff was super friendly but the hotel just smelled like wet carpet or something. Not bad but not the greatest

Extended Stay Motels in general (not just this brand) have a bad reputation. So I was skeptical and prepared for a terrible experience. BUT, I can admit when I'm wrong. I was pleasantly surprised in

I’m gonna start by saying that the staff in the front was good. But yet again I’ve been bamboozled by Hotels.com and Expedia into thinking I was going into a 9/10 experience. I wish they would fix this. Not only did I not receive the room on the picture. But all the halls smell like smoke and horrible food. Key card for room didn’t work after trying so hard to reprogram and the room smelled like raid and AC didn’t work 100%. Again I hope Expedia and Hotels.com fix this issue and start verifying reviews.

Room was clean. Facility run down. It felt like homeless people were living there. Smelledike Marijuana. Would not recommend

This is one of the most inconsiderate unprofessional places I've ever stayed my dog which and she even said to my face that people like me that only stay one or two or three nights at a time we have to get charged because of their policy of $25 per night instead of $25 per state well I contacted Extended Stay themselves the corporate office and they said no they're policy is one you pay 25 bucks for what when you when you check in you don't have to pay for every night because they even tell you when you check in that there is not room service here they don't do room service until you leave or unless you ask for it or pay for it well why am I having to pay $25 a day for for room service they are very very very not a good place to stay if you have a pet and the only good thing about it nobody's required to pick up pet poop pet poop you know they don't require anybody to pick up you can't even take a step in the grass where your dogs are supposed to go because there's poop everywhere I picked it up three days in a row while I was there it's just about not the people there are very scandalous it's very very

Other than them telling me that there's no room service for me while I stay here but I also have to pay 25 bucks a night for my dog but there's no room service so I'm not having to pay every night for my dog I don't understand other than that the place is amazing

Trash piled up at end of hall, room filthy and smelled like roach spray. Younger children unsupervised playing in the gym…. Went to have dinner and find a new hotel then checked out and they refused to give refund for 3 of 4 nights booked which was stated in policy. Now have to dispute through bank. If I could give 0 stars I would. Feels very unsafe there

horrible