Click & Room

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Our 2nd stay - ac worked, shared bathroom down the hall was ok but no mgr on site means rules are not enforced. Pot smoking & guests arguing are specific examples. The lobby could use a map on the wall, a chair or 2 & even a small commons area would serve for electric kettle - tea/coffee making.

simple room in an hostel. clean enough. the whole building is quite noisy (WV door, guests doors are clanking and can wake you up at 1:00am if your are not a night bird!

Clean

When I arrived and entered my room there was already a couple in there. They were completely naked and getting it on.

Great location. Lovely staff. Good value. Easy access to train and bus services.

Quick and easy

very noisy, dirty part of communal shower room, I stayed 2 night, 1 is more than enough...

Cheap and cheerful. Don’t get caught out re registering in advance. Entry to building and room by two codes.

Great service, got my room slightly earlier, air con was perfect. Roof top.area for chilling In comfy chairs nice sun trap

The confirmation email contained the special instructions: 'There is no front desk at this property. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests'. I accept it was my failing not to read the special instructions. However, where the process is so different from approx 99% of other hotels or hostels, I would have expected it to be communicated in a separate message or email from hotels.com I didn't receive an email 24 hours before arrival with check-in instructions and an access code. As a result, I arrived at the property and could not get access to the room. I tried to call the hotel number many times. Initially it rang out, but then it was clearly being cut off by someone who didn't want to answer. After half an hour plus messaging and then talking to Hotels.com, they managed to contact the hostel who finally provided the access code. I don’t think Hotels.com shouldn't allow this type of check-in process. If they do, the hostel should answer their phone