Novotel New Delhi City Centre

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We had booked 3 rooms for 3 nights and despite requesting several months in advance, I did not get an early check in for just 1 room and despite asking we got rooms on different floors

The hotel is excellent but isn't situated in the best area part of Delhi, it is safe but walking to the metro you have to cross numerous busy roads and even when the traffic lights are red the motor bikes continue to ride thru so you really need to have your wits about you. The break fast buffet is excellent with an out standing choice of options and the quality of the food is first choice. I was disappointed that for a few nights the Gourmet Bar didn't have any Indian beers which was very poor. The only really negative thing was the laundry, I spent a fair amount of time chasing when I would get it back. One day by mistake I left the do not disturb light on for my room so that days laundry wasn't left so I presumed it would be returned with the next days but it wasn't and it took them well over an hour to track it down. A call out to the young man that often worked the Gourmet bar, he was very friendly and took the time to listen when I asked for food to be slightly different to what was on the menu, he is probably early 20's, clean shaven and has a diamond in one ear. On the whole the hotel is excellent and would have no problem recommending it to other travellers

The Novotel hotel was clean, modern, spacious and had a wonderful rooftop pool with accompanying evening bar and restaurant. We loved sitting at the rooftop bar at sunset with a cocktail. We had limited interactions with the staff as we didn't use the restaurants but those that we did speak to were really friendly. It's a good location for exploring new and old Delhi, however if I were to go back I'd probably choose somewhere closer to South Delhi, so you're somewhere slightly more green and vibrant. But that's a personal preference, rather than anything to do with the hotel itself.

Great place to stay in New Delhi

Clean room

Great place, comfortable, safe, very helpful staff. I’d stay here again

Great staff, restaurants and amenities

Great hotel, restaurant and amenities

Overall a pretty average hotel in a convenient location if you want to stay close to Old Delhi but not too close. The staff were all fantastic and friendly. Restaurant food was good with options. Overpriced laundry service and any extras.

Food was terrible, buffet was so bad now I am sick. They only serve half cup of coffee or Indian tea. The hotel is located in very bad area, red light area and beggars. Cannot rest, day time is very noisy with cars, 3 wheeler and at night dogs are barking.