Cambria Hotel Niagara Falls

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Everyone was very friendly.

Huge handicap room. Best ever been in.

Everything it’s perfectly nice and clean

Good staff and spacious rooms.

great stay

Todo estaba muy bien.

The rooms aren’t cleaned every day. When you check in, you’ll be given a paper explaining that housekeeping is only provided on the third day, though you can request fresh towels if needed.

Besides a well maintained building the staff was incredible. You can tell when people enjoy their job and everyone of the staff showed that.

Really comfortable bed, clean hotel, and easy access to everything we wanted to do

The location was perfect for visiting the Niagara Falls area, with many attractions within walking distance. The staff were generally friendly and helpful; however, there did not seem to be enough staff available, especially during breakfast hours. The breakfast area was not consistently monitored, and food trays often needed refilling. The front desk staff were welcoming during check-in, but the level of service was not as consistent throughout our stay. Additionally, they did not fully explain all of the available hotel benefits and amenities at check-in, which would have enhanced the guest experience. Overall, the excellent location made the stay enjoyable, but improvements in staffing, breakfast service, and guest communication would make the experience even better.