Amenida Residences

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Rooms are not as advertised. Safety concerns present in parking lot.

The check in took 11 hours. Staff was terrible to deal with. They couldn’t find my reservation. Left a disabled friend and my 82 year old father at 10:00 at night unable to check in due to confusion at their end. My daughters first tried to check in rooms at 4 pm. Everything was paid for days in advance. Terrible service!!! I wasted hours on the phone with managers!! Many guest complaining. Awful place Waste of my Money to sleep Until 6 am checkout. Very very disappointing Manager never offered any discounts or sincere apologies or took care of my family. Inexcusable treatment of elders who paid in advance

The front desk staff were very nice, but the room service staff weren’t very friendly. We stayed there for 5 days and not once did room service come by once, (we were in our room all morning and afternoon and didn’t leave the room until the evening time). The wallpaper in our room was peeling when we got there and the AC unit could be heard, but never felt. The hotel has a very confusing layout, I found myself helping other guest find there way around often. It took us a while to understand the directions to find one singular ice machine for all 4 floors and elevator that you can only access once you go down a flight of stairs. The stay was cheap considering the time of year we went but honestly I would not recommend unless you are looking for a hotel that is exactly that: cheap. The best way I would describe this place is simply “a place to sleep at night”.

Good

Good

Good choice for budget Stampede stay. Right by the train stop. Food and convenience store nearby. Pool was closed unfortunately, but reopened next day. Homeless and addicts loiter and pass out on the property but they were harmless enough. Lost power when using microwave, portable air conditioner, TV, and coffee maker together. Kinda run down place But hey, we had a great time and the staff was great. We'd stay again

Hôtel aurais besoin de rénovations. Une de nos deux chambres n’étaient pas nettoyé à notre arrivée à 21:00. Mais hôtel bien situé pour le Stampede

Went to enjoy the hotel pool, but it has been converted to a swimming lesson facility. There is only a small swim lane that is accessible to hotel patrons while the rest of the pool is taken up by private swimming lessons. This should be documented better and should be transparent prior to booking. The pictures are misleading with the pool because again, only a small lane is available to use by patrons. No towels available and when asked the workers at the pool, they said they don't work for the hotel.

Pool was amazing, rooms were nice but the people in the room next to us their child was screaming and crying at the top of their lungs till 1 or 2AM. I called down to the front desk multiple times and there was no answer. Not necessarily hotels fault but the overnight staff should have been available to deal with the issue.

Trying to be fair. The good news is that it was one train station away from the Calgary Stampede. It was reasonably priced for the proximity during stampede. The bad news is that we were on a long road trip and needed to carry a car refrigerator. There was an elevator, but there was always a 1/2 set of stairs. Very weird set up. We were told that the air conditioning was under repair 8 months prior to out visit. It still didn’t work and was replaced with a fan. Not enough with 80 degree highs. Then, we woke up to a flood in our bathroom from the room above. To be fair, after a bit of negotiating, they moved is into a different room. I feel sorry for the folks coming in behind us as the rug near the bathroom was soaked and the original clean up was subpar.