Baymont by Wyndham Ocala Suites

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Breakfast was typical, cereal, bagel, waffle & coffee. Nothing to write home oer.

I was charged by both the hotel and hotel.com I did not leave the room a mess so why did they not reimburse my $100? I’m calling my bank and telling them about this fraudulent charge and how this website won’t even let me speak to a human to resolve this

My experience was not so good. Checked in to go to the soul rodeo in Ocala + I was able to enter the room for check-in + immediately noticed that the AC seemed to quit working. I went to the front desk before I went to the event to let them know. Maybe they can take a look at it while I was gone but nobody was available at the front. At the time I was there I knew they were on site, however they were not in the. I went to the event I came back to tell the staff if they can switch me to a room with working AC. They accommodated me by moving me to a different role, however it feels like it was the same issue. I decided to just eat the cost and I travel 2 hours back home the same night. I can be hot at home.

Our room was very clean, the bedsheets were very clean and spotless. Our room, a standard with two queen beds, came with a full kitchen to which we were shocked by. A full size refrigerator, an oven, kitchen sink, cabinets (with bowls, plates) it had everything you basically needed. The bathroom was very clean and had plenty of towels. For a motel less than $100 a night, it was well worth its price. HOWEVER... the free breakfast the next morning needs A LOT of help. They had a coffee machine, orange juice, cranberry and apple juice, and lemonade but did not offer FRESH DRINKING WATER??? They told us to refill our water bottle by buying bottled water in the lobby. We thought it was very weird. If you book here, please go out and have breakfast elsewhere. They waffle maker could not save it either as the batter literally tasted rancid.

The manager listened well enough to understand what did not meet our expectations. The team attempted to remedy the problems but not all were fixed. The kitchen staff and breakfast area was satisfactory. When we entered, there was no hand soap at the bathroom sink and the shower soap container was empty. The manager replaced the empty shower container provided no hand soap for the sink area. We had to use the Palmolive dishwashing liquid to wash our hands after using the toilet. The Wi-Fi wasn’t working properly for the TV as well as the phone. So we could not call the front desk and we could not watch television. A staff member fixed the desk phone and did her best to fix the TV. However, she did not tell us that the eye of the television monitor was tucked behind the television monitor so our remote was not working properly. The kitchen light bulb was creating a strobe effect in the kitchen area and could not be turned on. Sometimes that can trigger migraines and epileptic seizures for some people. There was a hair cluster embedded in the top of the duvet on one of the beds. It appeared to be a spider at first, but it was a hair cluster which is gross to find on a bed. The woman, I shared the room with, and I would appreciate a fair discount for our inconveniences.

Very clean room and friendly staff and well located

Great place to stay and great location!

Room was not very clean. Dirt on the floors, dirty glass left in the window seal, dirty washcloth left on shower head. No curtain on bathroom window. They tried covering bathroom windown with frosted window film but there was a 2" gap around the border of the window. It was a pain to watch tv. You had to do to many things to get the tv to work

Room too dark. Floor filty. Someone a few doors down sitting outside his door smoking pot. (Got the impression he was living there)

Everything was really nice!