Country Inn & Suites by Radisson, Charlotte University Place, NC

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Hallway and first room were a bit musty. After tv didn’t work, they upgraded me to suite, which was much better. Very comfortable bed. Rooms and pretty are dated.

My stay was great. Room was clean, breakfast was good and overall a great value. Will stay again.

The carpet in the room needed to be vacuumed. Someone has just used our bathroom as it smelled like someone had a BM and shut the door. We had to open the bathroom door to let it air out. The caulking around the tub had chopped off. The furniture in the room was dingy. Front desk staff do not welcome you. Both ladies on both days just stood there and look at you until you start talking. They do not say can I help you. Our room key didn’t open the door it needed to be fixed. The room air was stale. I would give this hotel a 2 star at best.

Our room smelled terrible. The property smelled bad. The TV was broken and the elevator was broken. We tried to tell 2 different attendants and they did not car.

My stay was overall a good stay. My only complaint really is that the hallways and rooms had a bit of a stale smell to it and the shower rod in our room was a little messed up. Other than that our room was clean and spacious. The staff were all friendly and we thoroughly enjoyed the breakfast each morning. It was also a plus that the hotel was a quick 5 min walk to the monorail as we were in the city for a concert at the stadium. All in all I would book another stay at this property.

The place reeked of Marijuana. They need better air filtration. The breakfast selection was pretty good. Room was nice.

The pool was good. There were barely any people using it. It's nice that they have a bathroom that is outside of the bedroom if you're sharing a room. The price was affordable and the property is not that massive so if you have folks that can't do too much walking, it is a good place to stay.

Great stay that’s why I’m staying again

Check in was a little long… but it was new employee running the front desk so I’m going to give her some grace. Property was clean and conveniently located to a lot of things like restaurants and shopping and the highway. The only issue I had was the room was a little too hot. I know it was almost 100 degrees the two days we stayed… so you definitely needed a cool room. I mentioned the concern to the front desk and the maintenance man fixed the issue immediately. Speaking of the maintenance man… I did not get his name but he was friendly and hard working. My husband and I watched him one morning making sure the pool was clean and he ensured the testing was done and returned with the correct results before allowing us to enter. I could tell he really loves his job. Overall it was a good experience and we would return if we’re back in the area.

We really enjoyed our stay here. Quiet and peaceful environment