Mercure Nadi

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The restaurant was a disaster on the Friday night.virtually no staff serving and waited over an hour for our meals.a lot of use this hotel for one night when transiting through Fiji.all we want is a quick check in and a quick meal then bed.have stayed here multiple times but after last Friday I will stay elsewhere

Room was clean and place is about a 6 minute drive to the airport. This place is great if you land late as you can check in at anytime plus the kitchen stays open until late for food. The only thing is if you are traveling with suitcases, request for a room on the bottom floor as there is no elevator only stairs.

The pillows were too big, when requested for a smaller pillow did not get any response from the staff

Reception was welcoming Rooms clean 👌 Parking just in front of entrance.

We enjoyed the buffet breakfast each day during our stay, the staff were great, the room itself was clean and quiet. Shops,restaurants and a supermarket are close by, also short bus ride into Nadi town for more shopping. Location of the hotel was convenient for day trips as the hotel is less then 10-minutes bus ride for pick-up and drop off from Port Denarua marina.

They put me on the third floor at the room number 306 and there was no lift access so I have to carry all my stuff up the stairs

its just very rundown, they don't clean properly enough to maintain the roofs, there's build up and mould every corner, every tile grout, every corner of doors just black build up. I think they can do better

The building is older, but still fairly well maintained. Staff was friendly.

Staff were amazing, facilities are a little dated and the beds weren't the most comfy but it was only for 1 night before we flew out of Nadi. The Breakfast was basic and not great, the hashbrowns tasted and looked like they were cooked last week and refrigerated.

Let's start with the positives: the lobby, restaurant, grounds and pool area are very nice, clean and well maintained. The staff was very nice and helpful. The daily breakfast had a lot to offer, and the omelets were delicious. The restaurant had a nice selection of food and drinks at reasonable prices and the portions were very large. I think 2 people could easily split an entree. The day spa is excellent. The wifi signal was strong and dependable. Now, for what could be improved: my room was shabby and really needed a refresh(which is why this hotel got 3 stars from me). The bed was very uncomfortable and the lighting was poor. The bathroom needs to be replaced. The shower didn't have a curtain or door. It had a handheld nozzle, which I like, but the holder to put it in while washing was not on tightly and the nozzle moved all around so the water went everywhere since there wasn't a door to keep the water in the shower. The floor of the shower was quite slippery and there was no safety bar to hold. Obviously the location can't be changed, and I chose this location to save money. Plus I was taking day tours that offered pick ups so I didn't think it would be a problem. And it wasn't so much, but I will tell you that it's on a very busy road without sidewalks, so I did not feel comfortable walking around to find dinner. However, I just ate at the hotel, which was fine with me.