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2 adults, 1 room

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Gran Melia Palacio de Isora

Avenida Los Oceanos, s/n(Urb. La Jaquita, Alcalá)See map

US$ 313.59per night

This is the cheapest price in 30 days, based on the rates on 30 Sep

Top reasons for booking
Family-friendly
The hotel features multiple amenities for children
Kid-friendly facilities
A safe and fun space for kids with activities
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Free kid's club
Water park
Bar
Coffee shop
Restaurant
Free WiFi
4.4/5Great 498 reviews
Exploring the area
Alcala Beach, 500m, About 8 mins from hotel by foot
11
Deluxe Room (2 adults and 1 child)
Bed type arranged at check-in

48.0 m²

10
Master Suite One Bedroom Resort View (2 adults+1child)
2 beds

69.0 m²

13
Deluxe Ocean View
Bed type arranged at check-in

48 m²

11
Deluxe Room, Partial Sea View (2 Adults + 2 Children)
Bed type arranged at check-in

50.0 m²

11
Deluxe Room (2 adults and 2 children)
Bed type arranged at check-in

48.0 m²

11
Master Suite One Bedroom Partial Ocean View (2 adults+1 child)
2 beds

68.0 m²

11
Master Suite One Bedroom Partial Ocean View (2 adults+2 children)
2 beds

68.0 m²

7
Double Room
Bed type arranged at check-in

48.0 m²

11
Deluxe Room, Partial Sea View (2 Adults + 1 Child)
Bed type arranged at check-in

48.0 m²

10
Master Suite One Bedroom Resort View
1 double bed or bigger

68.0 m²

56
Deluxe Room
Bed type arranged at check-in

54.0 m²

11
Master Suite One Bedroom Partial Ocean View
1 double bed or bigger

68.0 m²

Partial ocean view

10
Master Suite One Bedroom Resort View (2 adults+2 children)
2 beds

68.0 m²

48
Two Bedroom Master Suite
Multiple beds

132.0 m²

No pictures available yet
Deluxe Room Partial Sea View (2+2)
Bed type arranged at check-in

48.0 m²

Partial ocean view

9
Deluxe Room Partial Sea View (2+1)
Bed type arranged at check-in

54.0 m²

Partial ocean view

6
Deluxe Family Room (2+2)
Bed type arranged at check-in

54.0 m²

7
Suite (2+2)
2 beds

78.0 m²

27
Suite
1 double bed or bigger

78.0 m²

7
Suite (2+1)
2 beds

78.0 m²

6
Deluxe Family Room
Bed type arranged at check-in

54.0 m²

7
Deluxe Room (Front Sea View)
Bed type arranged at check-in

59.0 m²

Ocean view

7
Deluxe Room (Front Sea View 2+1)
Bed type arranged at check-in

59.0 m²

Ocean view

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Reviews

Read all reviews
4.4/5.0

Great

498 reviews
Location
4.0
Services offered
4.4
Cleanliness
4.5
Atmosphere & facilities
4.3
All
4.5+
3.0+
Shareen
Reviewed: 18 May 2026

5.0/5.0

Fantastic
The hotel was stunning everywhere was nice and clean, only thing I experienced was lack of vegetarian or continental options
John
Reviewed: 23 Apr 2026

3.0/5.0

Good

Stayed with family · For friends and family

We have stayed here many times before but this was the first time we were disappointed with our visit. The property itself is good with comfortable rooms and a lovely outdoor pool. However, the service fell below what we would expect at this price point and based on our previous experiences. Each day at breakfast, we were not offered coffee as before, and had to make it ourselves. At one evening meal, we had to get a high chair for our baby ourselves despite asking the staff for it 3 times. I had arranged with the staff for a cake and candle for my wife's birthday in advance and this did not happen. I brought this to guest experience the next day who promised they would make sure it happened that night. It did not. We brought up all these issues on check out and were promised a phone call from a manager that day which again did not happen. We were left very disappointed with the level of service from an expensive resort and we will not be going back.
Amirpouya
Reviewed: 21 Mar 2026

5.0/5.0

Fantastic

Stayed with kids

Staff are super kind Room was clean Bar too expensive ( 6 euro for a cup of tea, $16 euro for frozen drinks) for no reason while you are already paying for 5 star hotel stay
Jane
Reviewed: 7 Mar 2026

3.0/5.0

Good

Stayed with partner

Couldn’t fault the staff or the property, restaurant booking was difficult and frustrating, menus limited. Pool areas lovely, as was the room. The worst thing however were entitled rude guests, I feel for the poor staff having to deal with them. Just because you have a bit of money to afford nice places doesn’t mean you have to behave badly! One particular woman needed a personality transplant, all she did was moan and walk around with a miserable face!!
Dominika
Reviewed: 24 Dec 2025

4.0/5.0

Great

Solo stay · For leisure

Fine resort, just uncomfortable beds
Nok
Reviewed: 23 Dec 2025

3.0/5.0

Good

Stayed with kids · For leisure

So as an overall, we think the hotel is very nice. The setting, swimming pool, facilities are good. The reason why we only gave it 3/5 stars is because I think there are a few things lacking. Our stay includes the breakfast, the variety is good but the quality could be better. Some things were good but others like the sausages and bacon are not of great quality. The other thing is that the staff are not that well train, some were good and others pretty bad. the cleaning of the rooms are generally not very clean. The hotel has a lot of potential and if they get the staff more well trained overall and improve the food quality then it would be much better. Although we went to oasis restaurant, the food was very good
Lok
Reviewed: 20 Dec 2025

3.0/5.0

Good

Stayed with kids · For leisure

The room cleaning was a bit average. After cleaning each day, floors are still dirty. Noticed they don’t hoover but instead uses a mop which looks rather dirty. After clean, floors still makes my feet dirty. Breakfast has good variety but quality not great but overall ok. Staff not trained well, some are good but general saying hi when they see you not always the case. Staff doesn’t always know things and answer your questions.
Dmitri A.
Reviewed: 9 Nov 2025

3.0/5.0

Good

Stayed with family · For leisure

Overall I would rate this property at 3.5 stars. Unfortunately, my wife and I were not overly impressed with a property condition, restaurants variety including table reservation system, lack of personal touch in terms of service, room location, limited options in terms of entertainment, level of prices. Having said that, location is perfect, front desk staff were very helpful.
Terence George
Reviewed: 29 Oct 2025

4.0/5.0

Great

Stayed with partner · For leisure

Well run facilities across the whole site
Gauri
Reviewed: 5 Oct 2025

1.0/5.0

Below average

Stayed with family · For friends and family

Absolutwly terrible

Overview

Gran Melia Palacio de Isora

Renovation:2020-01-01
Rooms:604
Floors:5
Star rating:

Located in Guia de Isora, Gran Melia Palacio de Isora is on the boardwalk/promenade, a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina. This beach resort is 4.2 mi (6.8 km) from Los Gigantes Beach.

Description

Located in Guia de Isora, Gran Melia Palacio de Isora is on the boardwalk/promenade, a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina. This beach resort is 4.2 mi (6.8 km) from Los Gigantes Beach.

See all

Exploring the area

Attractions

Alcala Beach

500m
See map

Facilities & services

Popular facilities
Free kid's club
Water park
Bar
Coffee shop
Restaurant
Free WiFi
Kid-friendly facilities
Children's games
General
Electric car charging station
Parking (additional charge)
Non-smoking throughout
Childcare services (additional charge)
Gift shop
Shop
Elevator
Hair/beauty salon
Accessibility
Wedding services
Garden
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Multilingual staff
Health & fitness
Fitness center
Spa
Kids swimming pool
Fitness classes
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Food & drink
Poolside bar
Breakfast service (additional charge)
Activities
Ballroom
Games
Tennis court
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 12:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Some water is reused through a grey water recycling system

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Fee for buffet breakfast: approximately EUR 25 for adults and EUR 10 for children

Self parking fee: EUR 15 per day

Pet fee: EUR 80 per pet, per day

Service animals are exempt from fees

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy international cuisine at Pangea Food Market, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

See all policies
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