Hotel Reina Isabel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff are okay The 1st room I got the shower not working And the staff changed for me to other room overall the hotel is great and the staff are very helpful thanx

Perfecto mil gracias. 🍾✨️

Everything was good

I didn’t like the fact that they charged me for checking me in a few hours early as I had an early flight and I had no where else to go. Having said that the hotel is well situated within walking distance of shops and restaurants. The breakfast was very good and presentation was great , the restaurant staff were also top notch . The property is upscale in the way it’s set up.

I chose this hotel simply because many good reviews it got . As the other reviews mentioned, Lobby, room are clean and very spacious, also great view of the city. well maintained. The staffs are courteous and polite, and very helpful. The breakfast are basic but helpful. My room had a hot tub as well as a separate shower space. Now about location. La mariscal(on the map is Mariscal Sucre) is in between Historical Center and the business district, La carolia. There is a subway station 10 minutes walk away. During day time on the a Avenida Amazonas that the hotel situated, a lots of traffics both homans and cars, there are many shops ,restaurants around . But it gets pretty empty after dark. It might be a concern for a safety for some but it did not bothered me at all. For dinning in the night, famous night time district is not far away . I do not know how that district called? Maybe Plaza Foch. Overall it is in covinient location for both travellers and business uses . So with the price I paid and the services I got. I will recommend this place for anyone.

The hotel is clean and the staff are really very helpful and friendly (reception, housekeeping, restaurant, etc.). The restaurant is very good.

Great location and good staff

Excessive noise from outdoors and from the interior hallways. Decent breakfast.

smart service walkable convinent

Good services