Homewood Suites by Hilton New Orleans Westbank

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean room and friendly staff

The rooms are really nice however they are fairly clean. I loved the full size refrigerator. The pool area was not well kept.

Clean room. Friendly staff. Good breakfast. Enjoyed our stay.

Spacious rooms with kitchenette, all our rooms were clean, the free breakfast buffet was also a plus

Yes

Everything was great and outstanding staff. The negative was the TV local channels were out. Wasn't able to watch the news in New Orleans

Kind staff nice hotel. Handicap shower sprayer water was only lukewarm but regular head was hot water The fire/smoke alarm has a horrible strobe light going on all night in the bedroom. It kept me up. Not a goodnight sleep. Side door for my handicap sister to get closest to elevator would not work with my key (staff opened it for her). I had to walk all the way around a few times. Also No paper towels and very lightly set up.. very light on utensils etc This property does not appear to be very well maintained.. it’s a fairly new property.. you just can see the signs of not actively keeping up. I love Homewood and stay at these properties all over the country. I hope this one step up their game. It’s super convenient

Loved my stay here! It was clean, staff was very nice, and breakfast was great!

First there was no hot water like warm showers at best. Room wasn’t cleaned properly, still garbage, crumbs on carpet. Had to ask several times over two days to get a fourth bath towel. Maid service only comes every two days. Hotel in a good under from the French quarter. Your better finding a hotel closer and paying the parking fees.

Friendly greetings from staff, breakfast was 10/10 hands down, clean room, nice location to downtown, New orleans, beautiful light up view of the bridge.