Very comfortable 60-minutes massage and 40-minutes private onsen. Smoothing music makes the experience more relaxing. Rooms are well kept, clean and sanitize. Room look exactly like photo. Just that additional S$21.40 is required if you wish to choose a couple room for massage. Else, all is inclusive.
Just before the start of the massage, they asked for a list of preference that you would like. And the massage was good and comfortable. The private onsen experience, great! Not comparable to a real Japanese onsen, I think it’s good enough since we can’t travel overseas for a long while. Best part, there’s no hard selling so you really can just go there and relax yourself! I recommend this for couples! :)
Went with 80 year old mum to try the 60min hand, shoulder & foot massage on a weekday 11.30am, served by 2 young ladies. Appreciate that they focus on the job throughout the 60mins without chatting to each other or to us. Massage felt good for me with the Vietnamese masseuse Trang, whereas mum felt her masseuse coukd have used more strength. Slept very well next few days as body felt released
Overdue review - Jumped on the chance to use their services after reading the positive feedback received from earlier patrons and indeed, their service was top-notch! Both masseurs arrived 15mins earlier in order to prep the massage beds, towels, oils etc. They even had lamps just to cater for the dim lighting when the room lights were switched off (no dim settings) for the second half. They were attentive to our requests during the session and applied their strength well into the sore areas, leaving us feeling refreshed at the end of the 90mins session.
My Wife and I thoroughly enjoyed it and I would dare say, it was no lesser of an experience than us going to the usual spas outside. Keep it up!
Great customer service. Professional. Polite and friendly frontline helpdesk. They would call you on the day of appointment for a gentle reminder. I was slightly late due to traffic congestion but still given warm welcome and receive great hospitality. They went to the extend to call and guide to their massage centre. Highly recommended. Fuss free.
My first time booking through klook and using outcall spa. Been reading about several good reviews about them and finally engaged their services last night. We got a couple massage and both therapist were very experienced. A pity 90 mins session passed very quickly! Would definitely engaged them again!