Prayana Lounge Bali, Ngurah Rai Int'l Airport (DPS), by IAS Hospitality

comfortable, good food and coffee, not very crowded during my visit

was a nice time. I got there in time for breakfast which was very good. eggs and sausage are alway good at airports

Amazing customer service. Got an upgrade to the Garuda Business lounge. Had a great experience.

was amazing. they upgraded us to the business lounge

clean, comfortable, nice, a lot of places❤️

The lounge was a lovely place to relax before our flight. The staff were incredibly friendly, welcoming, and attentive, making us feel comfortable from the moment we arrived. Their excellent customer service really stood out and made the experience enjoyable. The only area that could be improved is the food selection. A wider variety of options, particularly for people with different dietary requirements, would make the lounge even better. Having more choices for those with dietary restrictions would be greatly appreciated. Overall, we had a great experience and would happily visit again. Thank you to the wonderful staff for their hospitality!

They sell both international and domestic lounge tickets together. I tried to buy an international ticket on-site, but the app lagged and issued a domestic lounge ticket instead. I was initially told I could get a full refund, but then they changed their story and said I could only get a 30% refund as a Klook voucher. Absolutely terrible experience. On top of that, the international lounge was fully booked, and the line to wait over an hour was ridiculously long. I'd only recommend this if you have endless money, endless time, and don't care about any of this.

Could not find the location at all. The directions given was terrible. Also it is non-refundable so that money is down the drain.

1. There wasn't a large variety, but the taste was decent.

This is the worst lounge. It is overcrowded, the food is terrible, and it is a waste of money to pay for entry—even worse than a domestic low-cost carrier lounge. The restrooms smell bad, and the shower rooms are no different. I would rather recommend a set meal at an external restaurant. It is not even worth taking a photo of...