Shymkent Old Town & Arbat Half-Day Private Tour

• Live tour guide: English, Russian
• Admission: Shym qala, Independence Park, Golden Bridge, Ordabasy Square, Koshkar Ata River, Tulip fountain, Al-Farabi Square, Arbat

• Transport
• Meals
• Accommodation
• Extra fees
• Gears & Equipment
• Tax & discounts
• Insurance
• Cost of visiting entertainment events not included in the program
• Special arrangement
• Services vary based on customer selection

Additional information

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Please dress accordingly depending on the day's weather conditions
• The following items are prohibited: weapons of any kind

What to bring

• Sunscreen / Sunglasses / Caps or hats

Accessibility

• This activity is not wheelchair-accessible
• This activity is not stroller and wheelchair-accessible
• Please refer to the venue's official website for more information about PWD accessibility

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• Partial refund rules: Refunds or cancellations are only possible in the event of a flight delay/cancellation upon presentation of evidence.
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Lost, stolen or damaged tickets can't be refunded
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• To reschedule or request a full refund, please contact the supplier/operator: dgak@opencatravel.com

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Free for children aged 0-6
• Children aged 0-17 must be accompanied by a paying adult