Hokkaido Seasonal Natural Tour: Asahiyama Zoo, Blue Pond, Shirahige Falls/Shikisai-no-oka/Ningle Terrace Day Trip (Departure from Sapporo)

Please be aware: Due to temporary on-site restrictions by the Elf Terrace management, as well as frequent traffic accidents in winter, it may not be possible to enter on the day. In such cases, to ensure the safety and smoothness of the trip, we will cancel the visit to this attraction. Thank you for your understanding and cooperation.

• According to Japanese law, the usage time of vehicles must not exceed 10 hours. Therefore, the tour guide may adjust the itinerary according to the actual situation of the day. Thank you for your understanding.
• Hokkaido has heavy snow in winter. We will operate tours as usual unless we receive a notice from the Transportation Bureau that the tour cannot depart due to extreme weather. If the itinerary is reduced due to sudden weather conditions on the day of departure, please understand and be aware of this.
• Please be aware that since this activity is a group tour, guests of other languages may travel in the same vehicle as you. Thank you for your understanding.
• We will send an email to guests between 20:00 and 21:00 the day before departure to inform you of the tour guide and vehicle information for the next day. Please check your email in time. The email may be mistakenly placed in the spam box. If it is peak season, the email sending time may be delayed. We apologize for any inconvenience caused. In special cases, if you receive multiple emails, please refer to the latest email.
• We will do our best to arrange seat requests, but since this tour is a carpool tour, seat allocation mainly follows the principle of first come, first served. If you have special needs, please inform us in the remarks. We will do our best to arrange a suitable seat for you. The final arrangement is subject to the coordination of the tour guide on the day. We hope to get your understanding and tolerance. Thank you for your understanding.
• Due to the long journey, the actual arrival time will be affected by factors such as traffic and weather. The above time is only an estimate. Please avoid arranging other activities after the itinerary on the same day. If losses are caused due to delays, our company will not be liable for any related responsibilities. Thank you for your understanding.
• During peak tourist seasons or other special circumstances, the departure time of the itinerary may be advanced or slightly delayed. The specific departure time is subject to the email notification the day before departure. Please prepare in advance at that time.
• Since the one/two-day tour is a carpool trip, please be sure to arrive at the meeting point or attraction on time. No refunds will be given for late arrivals. Any accidental expenses and responsibilities arising from late arrival shall be borne by you. Thank you for your understanding.
• In the event of force majeure factors such as bad weather, the park may adjust the operating hours of the amusement facilities or the show performance time without prior notice, or even cancel the operation and performance of some projects. Thank you for your understanding.
• This product may be adjusted according to weather and other factors. To ensure your safety, staff have the right to ask guests to suspend outdoor activities and communicate with you to make other arrangements. The specific situation is subject to the actual situation on the day.
• The transportation, sightseeing and stay time involved in the itinerary are subject to the actual situation on the day. In case of special circumstances (such as traffic jams, weather reasons, etc.), the tour guide may, without reducing the attractions in the itinerary, reasonably adjust the sightseeing order after considering the actual situation and obtaining the consent of the guests.
• Each guest can carry one piece of luggage for free. Please note this in the "Special Needs" section when placing your order. If you do not inform us one day in advance of temporary carrying, it may cause overcrowding in the car and affect driving safety. The tour guide has the right to refuse you to board the car, and the fee will not be refunded. Thank you for your understanding.
• We will arrange different types of vehicles according to the actual number of people traveling. We cannot specify the type of vehicle. Thank you for your understanding.
• During the group tour, it is not allowed to leave the group early or leave the group midway. If you choose to leave the group midway, the unfinished part will be regarded as voluntarily giving up, and no fees will be refunded. You will be responsible for any accidents that may occur after leaving the group. Thank you for your understanding.
• Seasonal limited activities (such as cherry blossoms, autumn leaves, special flowering seasons, lightings, fireworks displays, snow scenery sightseeing, hot spring season, festival activities, etc.) are greatly affected by climate, weather or other force majeure factors, and specific arrangements may be adjusted. Therefore, please refer to the official notification. If we do not receive an official explicit notice to cancel the event, we will arrange it according to the original plan. If the flowering period or special event cannot meet expectations, no refund will be given. Please be aware.