Monbetsu Icebreaker & Asahiyama Zoo & Sounkyo Ice Waterfall Festival 2-Day 1-Night Tour (Departure from Sapporo, Guaranteed Departure)

【Warm Reminder Regarding Overseas Travel Insurance】 Medical expenses and emergency rescue costs overseas are relatively high. To ensure a more worry-free and smooth journey, we recommend that you purchase travel insurance that covers overseas medical treatment and accidents before traveling. 【Important Notice】According to the Japanese Maritime Transportation Law, passengers boarding the Garinko-go icebreaker ship from April 2024 onwards must be registered in the passenger manifest. Therefore, please fill in your passport number in the ID number field of your passenger information when booking. If it is not filled in or filled in incorrectly, you will not be able to board the ship on the day, and no refund will be given. We apologize for any inconvenience caused. ※If the icebreaker is suspended due to weather or official reasons, it will be replaced by a visit to the “Hokkaido Okhotsk Sea Ice Science Center GIZA”, and a group ticket price of 4,000 yen/adult (6 years and older) will be refunded.

• If the number of participants does not reach 8 people, cancellation will be notified 8 days before departure. The tour notification will be issued within one week before departure.
• If you have special dietary needs, please inform us in advance when registering (e.g. no beef, vegetarian, etc.). We will note your special needs to the restaurant.
• Children under 2 years old do not include meals.
• Please provide the size and number of luggage when registering. If you do not inform us and exceed the reasonable number of passengers and the amount of luggage that can be loaded, the tour guide has the right to refuse passengers to bring luggage on the bus on the day. Guests need to store their luggage at other storage locations at their own expense. If you cannot get on the bus and depart due to luggage that cannot be stored, no refunds or any form of compensation will be given.
• The room type depends on the hotel's provision and cannot be specified.
• If you have smoking/non-smoking room or other specific requirements, please note in advance and it will be arranged according to the hotel.
• Travelers are advised to purchase personal travel insurance by themselves.
• Please bring your own motion sickness medicine, rain gear, etc.
• Ice floes, flowering, starry sky, snow, maple leaves, etc. are all natural phenomena and cannot be guaranteed to be viewed.
• Due to the limited number of hotel rooms, if the rooms are full, you will be arranged to stay in other hotels of the same grade.
• In order to avoid affecting others, please be on time at the designated time for the meeting. No waiting for latecomers.
• The actual time to visit each attraction on the day depends on the traffic conditions and the number of participants. If the visiting facilities are closed or the admission time is limited, the itinerary on the day will be changed. Please understand.
• If the itinerary is delayed, changed, suspended, or the attraction is canceled due to traffic, weather or other force majeure factors; our company will give top priority to safety, and will return or adjust the itinerary as appropriate when necessary. Attractions and meals that cannot be visited and enjoyed will not be arranged or refunded separately. Please understand, and no compensation will be provided.
• After the itinerary starts, if it is not suitable to continue the itinerary due to weather, road closures or safety factors, it will return safely. Attractions and meals that cannot be visited and enjoyed will not be arranged separately and no refunds will be given. Please understand.
• Skiing/snow activities/hot springs/horse riding/water activities are all dangerous activities. Please assess the risks and purchase travel insurance by yourself; if passengers suffer property loss, physical damage, injury or death due to force majeure factors, we cannot assume any responsibility, but we will do our best to help solve the problem.
• If the number of participants is small, it may be changed to a minibus or Hiace model, and the driver will also serve as a tour guide to lead passengers to complete the itinerary.
• The Ice Waterfall Festival is organized by the organizer and is usually held from the end of January to the beginning of March every year. It is possible to encounter dates that are not yet open. Please understand.
• No refunds will be given for those who leave the group midway due to personal reasons.
• Please be on time at the designated location for the meeting. No waiting for latecomers, so as not to affect the rights and interests of others.
• During the promotion period, the number of daily promotion quotas is limited and will be arranged according to the order of order. If the promotion is full, it may be canceled. The final result is subject to whether you have obtained the exchange voucher. Please understand.
• The company reserves the right of final interpretation.