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Reviews
4.7/5
Fantastic
69385 reviews
Klook User
2026-01-21 11:59:50
5/5
Fantastic Tokyo Station - Shin-Osaka Station
Great ride if you’re coming to Japan you have to take a ride on the Shinkansen. We paid for the Mt Fuji side which was an extra $30 to $40aud but worth it . Seats were comfortable we pre- booked got reserved seats. Smooth ride conductors were very polite the cars clean . couldn’t recommend any thing better to do if your coming to Japan
experience on board:Great
luggage space:very good
ease of booking on Klook:reasonable
ease of boarding: good
seat arrangements: good
AINI ********************
2026-01-20 23:54:04
5/5
Fantastic Toyama - Takayama
We actually was planning to go to Takayama via direct bus but unfortunately it was sold out. Lucky for us the train was still available. We took local Ishikawa train line Kanazawa - Toyama to catch the train. Hida Express train was comfortable, big lugggae conpartment, easy to redeem and such a great panoramic train to Takayama
AINI ********************
2026-01-20 23:42:52
5/5
Fantastic Tsuruga - Kanazawa
I redeem all tickets for Kyoto - Tsuruga - Kanazawa in Kyoto. Once arrived at Tsuruga you can just slot all 4 tickets for Shinkansen transfer. The station was compact and made easy for the Shinkansen transfer. First time riding shinkansen it was such an experience. Big luggage compartment at each car without needing to reserve a spot. Great alternative for shinkansen to and from Tokyo - Kanazawa
AINI ********************
2026-01-20 23:31:41
5/5
Fantastic Kyoto - Tsuruga
It was easy to redeem. Can go directly to the machine or go to the counter. The tickets need to be slotted together to be use. General ticket + reserved seat ticket. Minimal luggage space. We had to put our luggage infront of our seat but luckily it wasnt full so the staff allow us to get anywhere thats empty
Dan ***************
2026-01-18 16:24:01
5/5
Fantastic Tokyo Station - Nagano
experience on board: pretty decent train, we also amended the time of departure ticket since our flight was delayed and we were able to reach on time, the train departed on schedule, the seats were spacious
Purachet *******
2026-01-11 11:41:41
5/5
Fantastic คาวากุจิโกะ - ชินจูกุ
This is a convenient booking. After arriving at the airport and passing through immigration, you can pick it up at the JR counter with the train symbol. I recommend heading to the automatic booth and scanning the QR code. It's convenient and fast.
Seat assignment: Good seats.
Luggage storage space: Good.
Ease of boarding the train: Service staff available.
Riding experience: Very good and comfortable.
Ease of booking through Klook: Easy and fast.
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Klook User
2026-01-10 06:07:49
5/5
Fantastic Hakone Yumoto - Shinjuku
if you have in mind to visit Enoshima, Kamakura and Hakone is pretty convenient, especially for moving in Hakone and taking the ropeway ams busses that are expensive. we suggest to follow the suggestion of spend a night in hakone and maybe try onsen.
Meng *******
2026-01-08 07:32:56
5/5
Fantastic Shin-Osaka Station - Tokyo Station
ease of booking on Klook: QR code received from Klook after confirmation and only need to scan the QR code at the gantry before heading to the platform. Easy to navigate from station to the platform, just follow the ticket description from Klook and look for the platform on the big screen and you will reach the correct platform heading to your destination.
Klook User
2026-01-07 03:10:54
5/5
Fantastic Nagoya - Tokyo Station
Good that I booked the shinkansen train from nagoya to tokyo since we travel in December and considered a peak season. Highly recommended to avail the Mt Fuji seat and we enjoyed the view upon seeing the magnificent Mt Fuji alongt the way.
Noriel *******
2026-01-04 15:52:05
5/5
Fantastic Shinagawa Station - Shin-Osaka Station
Riding the Shinkansen was smooth, fast, and extremely comfortable. The train was clean, spacious, and well-maintained, with comfortable seating and ample legroom. The ride was quiet and punctual, reflecting Japan’s high standard of efficiency and reliability.
The boarding process was well-organized, and the overall experience was stress-free, even for first-time travelers. It’s an excellent way to travel long distances in Japan and truly a highlight of the journey.
