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2 adults, 1 room

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Mercure Queenstown Resort (Mövenpick Queenstown)

Sainsbury RoadSee map

HK$ 1,144.2per night

This is the cheapest price in 30 days, based on the rates on 3 Nov

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Ski-friendly
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
Sauna
4.3/5Great 1K+ reviews
Reviews summary
Breathtaking lake and mountain views. Exceptional, friendly staff. Delicious breakfast buffet. Clean, comfortable rooms. Family-friendly atmosphere with convenient ski storage facilities.
Exploring the area
Queenstown Airport, 8.3km, About 15 mins from hotel by car
Highway to Paradise, 800m, About 12 mins from hotel by foot
YHA Lakefront, 1.0km, About 15 mins from hotel by foot
36
Superior Room, 2 Queen Beds, Lake View
2 beds

29.0 m²

Lake view

5
KING DELUXE ROOM WITH GARDEN VIEW
1 double bed or bigger
24
Room, 2 Queen Beds, Lake View
2 beds

28.0 m²

Lake view

Standard Triple Room with Two Double Beds
Bed type arranged at check-in

0 m²

11
Deluxe Room, 1 King Bed, Lake View
1 double bed or bigger

28.0 m²

Lake view

Standard Double or Twin Room
Bed type arranged at check-in

0 m²

6
Superior 2 Queen Beds
2 beds

29 m²

Lake view

25
Double Room, 2 Double Beds, Garden View
2 beds

25.0 m²

Garden view

Superior Double Room
Bed type arranged at check-in

0 m²

39
Superior Room, 1 King Bed, Lake View
1 double bed or bigger

28.0 m²

Lake view

No pictures available yet
Garden View room with
Bed type arranged at check-in
24
Room, 1 King Bed, Garden View
1 double bed or bigger

24.0 m²

Garden view

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Reviews

Read all reviews
4.3/5.0

Great

1K+ reviews
Location
4.3
Services offered
4.5
Cleanliness
4.1
Atmosphere & facilities
4.2
Reviews summary
From real reviews, powered by AI
Overall impression
Breathtaking lake and mountain views. Exceptional, friendly staff. Delicious breakfast buffet. Clean, comfortable rooms. Family-friendly atmosphere with convenient ski storage facilities.
Location
Breathtaking lake and mountain views. Convenient, short drive to town. Safe, quiet area. Close to shops. Great views from dining and rooms.
Services offered
Friendly, helpful, and courteous staff. Excellent room service. Amazing breakfast buffet with fresh options. Multilingual assistance. Efficient check-in. Great bar with happy hour.
Cleanliness
Consistently clean rooms and bathrooms. Well-maintained property. Sustainability on shower products. Spacious rooms. Clean and comfortable rooms frequently reported.
Atmosphere & facilities
Relaxing and quiet atmosphere. Nice pool, spa, sauna, and gym. Family-friendly. Spacious property. Jacuzzi available. Convenient ski storage room.
All
With photos
4.5+
3.0+
Arvinder
Reviewed: 26 Jul 2026

5.0/5.0

Fantastic
Good
Sohail
Reviewed: 23 Jul 2026

1.0/5.0

Below average
Rooms were not clean. Staff were rude. We paid extra for the buffet breakfast and it was not good. It’s not worth the money. They have the same food everyday for the breakfast. Rooms are poorly maintained and we even found dirty socks that did not belong us. We left the day and asked for our room to be cleaned. We returned at 5 pm and the room was still not clean. We called reception and housekeeping to tell them and no one picked up the phone. Finally we went down asked front desk to send someone to clean the room. Staff at front desk are very rude. Worst experience.
Li
Reviewed: 22 Jul 2026

4.0/5.0

Great
Bathroom is a bit old
Kelli
Reviewed: 14 Jul 2026

5.0/5.0

Fantastic
Great rooms and breakfast
Laura
Reviewed: 13 Jul 2026

5.0/5.0

Fantastic

Stayed with family

n/a
Noga
Reviewed: 12 Jul 2026

4.0/5.0

Great

Stayed with kids

Beautiful location, super amazing staff, very kids and family friendly, the maintenance and cleanliness can be improved but we really enjoyed our visit and will be glad to come back
Jing
Reviewed: 8 Jul 2026

5.0/5.0

Fantastic

Stayed with kids

We stayed here for 8 nights and had a wonderful experience. The room was always spotless, and the housekeeping team did an excellent job throughout our stay. One of our kids' favourite parts was having breakfast by the window each morning while enjoying the stunning views . It was the perfect way to start the day. The restaurant and bar were both fantastic, with great food and a welcoming atmosphere. We also really appreciated the ski storage room. It was convenient, secure, and made it so easy to store all of our ski equipment after a day on the slopes. Overall, we had a fantastic stay and would highly recommend this hotel to anyone visiting for a ski holiday. We would definitely love to come back!
Matthew
Reviewed: 5 Jul 2026

3.0/5.0

Good

Stayed with family · For friends and family

Nice views from the breakfast area, breakfast included and quite good. Rooms are basic but clean. I was a little annoyed that we were charged NZ$15 for parking per night given the hotel is out of town and not easily accessible without a car, limiting alternative options. In also think bath robes and slippers should be provided by the hotel given they have an outdoor spa and pool, with we couldn’t use as we weren’t prepared for that. Otherwise, staff are helpful and friendly.
Leo
Reviewed: 4 Jul 2026

4.0/5.0

Great

Stayed with kids

Fantastic view of mountain and a calm lake ambience from our room.
Mohammed
Reviewed: 2 Jul 2026

5.0/5.0

Fantastic

Stayed with kids

Breakfast buffet very limited

Overview

Mercure Queenstown Resort

First open:1986-01-01
Renovation:2016-01-01
Rooms:148
Star rating:

Located in Queenstown (Fernhill), Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi Park. This family-friendly hotel is 1.6 mi (2.5 km) from Skyline Queenstown and 2.1 mi (3.4 km) from Queenstown Gardens.

Description

Located in Queenstown (Fernhill), Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi Park. This family-friendly hotel is 1.6 mi (2.5 km) from Skyline Queenstown and 2.1 mi (3.4 km) from Queenstown Gardens.

See all

Exploring the area

Transport

Queenstown Airport

Airports
8.3km

Attractions

Highway to Paradise

800m

YHA Lakefront

1.0km

Little sunshine beach

1.3km

Ziptrek Treehouse – Tour Check-In

1.5km

Skyline Luge

1.6km

Minus 5° ICE BAR

1.6km

RealNZ - Queenstown Visitor Centre

1.6km

TSS Earnslaw - RealNZ

1.6km
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
Sauna
General
Parking
Parking (additional charge)
Non-smoking throughout
Fireplace
Elevator
Accessibility
Housekeeping
Wedding services
Ski shuttle (surcharge)
Ski storage
Valet parking (additional charge)
Uncovered parking
Garden
Vending machine
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
Tourist info desk
Multilingual staff
Health & fitness
Kids swimming pool
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Wheelchair accessible parking
Food & drink
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 15 will be charged as adults at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: NZD 100 per night

We have included all charges provided to us by the property.

Other fees

Fee for buffet breakfast: approximately NZD 32 per person

Uncovered self parking fee: NZD 15.00 per night

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

Rollaway bed fee: NZD 65.0 per night

Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite at South Eatery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

See all policies

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