Boudl Al-Fayha'a

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean room

Slow internet

Large room,perfect reception staff.

Looks can be deceiving. I asked for a Studio room but was given a 2 bed suite at the front of the building on the main road where windows are not sound proofed and road noise. The rooms are uniquely set up with the bathroom sink outside the bathroom. The water pressure was non existent so could not shower. After complaining and being told there was no alternative till at least 2pm.. Guess what they suddenly found another room away from the road. On room 2 better for sure but again problems... no plug for the coffee station which you had to relocate to the louge to find the one and only suitable plug point. The couch arm rest was broken and the room service menu was half missing. I had to go to the lobby to see the menu. Having ordered I received the food which is very well priced but...a simple burger patty was so over cooked it was awful.. I therefor elected to find alternative accommodation and checked out 2 days early. They offered to move room again but no thank you!! The entrance and hallways are opulent and beautiful but beyond the hallways the rooms are old tired and in desperate need of a revamp.. By the way if the bed is the ultimate test then that would give the hotel a pass as the beds in bothrooms as well as pillows were super

Terrible and never again to this hotel. Poor internet connectivity, asked several times to fix internet & shower no responses. Overall 1/10

I got the "city facing" room which was technically facing the city but the windows were all covered up by their hotel sign. I stayed for a week, the first night I thought it must be near a highway because the floor shook like a truck was passing by. I later realized that my room was right above the sliding entrance door and it vibrated the room each time someone walked through. The room, however, was decent. It had a kitchen with enough to cook some meals. It's quite large for a hotel room. My key stopped working half the time, I had to go to the front desk to get it fixed every other day. Didn't try the pool but it looked decent. Breakfast was good enough.

good

The hotel completely renovated, the room smells paint but i liked stay there i guess i’ll come back again

Very bad experience. Room comfort bad, breakfast not good, TV like 30 years old, service not ok, location not ok.

Wifi didn’t work. Room phone didn’t work. Room had no Windows.