Hotel ibis Marrakech Centre Gare

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Location. Swiming poole, bar, food is ok. It is not bad as a place.i was there for one nigh and endup spending 3 nights more.

Nice location Rooms are old Stuff are very helpful Bugs need treatment

Everything perfect. Great check in from Hamza.

A rapid, friendly, professional check in from Hamza

Expected better

Great staff and wonderful location close to the train station.

Don’t expect too much from this hotel if you are used to staying in Ibis hotels. This is no where near the standard you would expect from the Ibis brand. The general condition of the corridors was poor with dirty carpets. Our room was not good with a low standard of decoration, only one bedside table, one chair and very basic storage. There was no safe in the room although I was fairly sure the room description on Expedia suggested there was a laptop safe. When we asked the reception staff about the location of the safe we just got a shrug. Power points were located away from useable surfaces. The towels were thin and usually decidedly grey! On checking into our room on the first night we found the towels neatly folded but already wet and obviously not fresh. They were changed quickly when we asked at Reception. The only saving grace was the excellent cleaning staff who changed our towels and made up the bed everyday. The bar and breakfast area was better than the rest of the hotel and although we didn’t take breakfast it looked like there was a good choice and it was well presented. There is a pool but we never saw anyone swimming in it. The hotel has a sign outside suggesting there is a restaurant but other than breakfast we were unable to purchase a meal. The best thing about the hotel is its location, which is close to the railway station and within walking distance of the city highlights, restaurants and shops.

Despite being booked in. It took them almost 30 mins before we got the room key. Room, hallway all grubby.bed comfortable.

Room was okay for a one night stay. The staff were great. Breakfast was okay. The ac in the room didn't work and the road was too noisy to have the window open. If I was to stay again I'd request a room with a view of the pool so it was on the opposite side of the building to the road.

I chose this hotel because it is right beside the train station as I was leaving the next day on the train for Casablanca. The room was basic and clean, the AC didn't work.