Econo Lodge Inn & Suites University

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Goodrien à signaler

Great choices for breakfast, hotel could use some renovations, a bit old. Bed was comfortable. Clean, the staff was extremely friendly and helpful.

The staff were excellent—very polite, helpful, and always ready to assist with a smile. Their service truly made a positive impression. When I first checked into my room, I noticed that the floor was not properly cleaned. I informed the reception the next morning, and although the issue initially seemed unchanged, the staff handled it professionally. They quickly arranged a room change without any hassle and ensured the new room was clean and comfortable, which I appreciated. The breakfast was excellent, offering a good variety of options—sufficient and very satisfying. Parking was also convenient and easily accessible, which added to the overall comfort of the stay. Overall, despite the initial issue with cleanliness, the hotel staff’s responsiveness and service quality made up for it. A good property with great customer care.

Watch out as the pool seems to be out of order pretty often (I stayed there for ten days and saw it closed at least three times during open pool hours). Also the 5th floor elevator button doesn't work so you can't call it, you either have to be lucky or take the stairs to the fourth. OTHERWISE, I stayed there for ten days and always received excellent service and smiles and hellos from everyone in the staff. Some but not all speak French as well. The included breakfast was basic but had a bit of everything and I love the pancake machine. There was a lot of parking and we successfully parked in the same spot of the covered parking everyday. The rooms were clean and the cleaning was made every day we needed it. The only thing we hoped for was more milker and sugar for the coffee, and more tea variety (there was just the one). When it's opened, pool is heated, and there's a hot tub. The equipment in the gym seemed to work well everyday, and there's a laundry room as well (we hiked in bad weather, it was useful). It's well located to access the main routes like for Banff, and the Calgary football 🏈 team's stadium is right in front.

Not very nice Not very clean Budget motel at best

Breakfast OK parking tight

The lady in front desk assigned a room having a wide big wall in front of the room. There is no view at all thru the window. I rejected it. Then she assigned another room on the other end of the building where there was renovation work carry on. There was just a few cars parked (even in the next early morning) that it should had a lot of room available. A couple check-in later than me had been assigned a room in the middle of the row. Why I was treated in that way??? For breakfast, there was no sausage nor bacon, nor yogat provided which was popular in other hotels.

The room was clean, quiet and comfortable, great space. Parking lot right to the room access. Public transport very close if you need it. Food court close by.

Everything was so good! Staff was friendly and helpful ! Breakfast was a good start of the day. The pool and hot tub help you relax after a long day. Rooms were clean !

Clean, breakfast was ok, but too many young people (guest) just their way in front of me.