Hotel Bijou - Union Square

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We had a two night reservation for two people. Things I had to request from the front desk upon arrival: a working room key, towel/washcloth/hand towel for the second quest, bathmat, toilet paper, water glasses...and the mini-fridge (which they had to bring up from the basement for some reason). The guy who I talked to had them sent up...but not before making me feel fussy for asking for them. Overall experience: meh.

No A/C. Poop on the outside of the hotel. Looks like a nice hotel from the photos. Easily one of the worst I've ever stayed in. 0/10. Do not recommend.

Door was locked upon arrival. I had to enter as someone was coming out just to check in. Staff was amazing and accommodated as much as possible. Keycard DID NOT work. Had to get a code to enter the building and the room. The room was very stuffy. There is no AC. We opened the windows but we were on the second floor and it was so so loud outside we could not get any rest at all. People screaming, sirens going off every few minutes, loud cars passing by with their music all day long. The fan was missing so they provided us with a portable fan after a few hours of being tired of being stuffy. I did ask for maybe a different room that wasn’t so close to the street but they were sold out. Staff was very friendly otherwise and tried to help as much as possible. But overall the point was to check in and get sleep before my night out and that was not possible at all.

Decent enough place. No AC in the rooms, I was told i could open the windows. The beds felt like they were on 3 working legs and wobbly af. No Free TV. Smart TV sure, but i'm not adding my account info to any hotel tv systems. No in-room mini fridge. Sheer curtains. No Privacy curtains. The window glass is thin. the outside noise at 3am on 2 of the 3 nights was absolutely absurd. the loudest music I've ever heard someone playing. seriously, i couldn't hear my daughter in the same room, on the 4th floor..the last night, she called the police. she couldn't hear them on the phone. the first night, we were told about the windows being able to open, only because we called to complain about the VERY obnoxiously loud music. and the room was stiffling hot and stuffy. There is no "deal" with any parking garage. Though, the one on the next block did give us a discount.. becasue we chatted the guys up a lot. they are after all, people too. this is not of the edge of the tenderloin. it's in the heart of it. Big Apple Pizza was a welcome surprise our first night at midnight to grab a quick salad and cheesteak. (no, it's not as good as a Philly, but still tasty).

Great room enjoyed the stay

It was so so

Nice, very affordable hotel. However, it is misrepresented as being in Union Square in San Francisco--its at the far, far end of the square and immediately adjacent to much homelessness. The night was LOUD--music, shouting, sirens till early morning hours. The hotel might look into this. Very nice hotel, but if you want to sleep, don't bet on it. I noticed they did leave earplugs on the stand--that might be included in their profile!

Nice room, sadly in a sketchy area at night. Staff were super friendly and we did not have any issues. If you need a place to stay, I'd say it's good enough for the night.

Great place to stay. The bed was fantastic!

Same as before