Extended Stay America Suites Pittsburgh Carnegie

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Horrible operation going on down there. Stay elsewhere

Not enough light in room

I reserved 3 rooms for after Morgan Wallen Concert 6/5/26. The hallways smelled like dog, one room smelled like cat pee and the other room smelled like cigarettes so bad I couldn’t sleep. The rooms were old, dirty and the carpet had missing holes in it. We were only there a few hours and the front desk is closed after midnight. The worst part was the smoke smell. It was in the air in my pillow and covers. My entire bag smelled when I got home.

Could not connect to internet. Carpet was very dirty.

The room was dirty. The box springs did not have a bed skirt and the white fabric was torn and hanging. The bathroom shower curtain rod was barely hanging on to the wall because one side of the rod where the screws go was hanging from wall. The bathroom floor had dirt on it. The carpet in the room was dirty. There was trash under the bed and a bunch of crumbs under the chair. There was an employee who was rudely talking about someone very loudly. But the assistant general manager when we were checking out was awesome.

We were very grateful they were able to accommodate us for the night when our other hotel canceled our booking last minute. Unfortunately, the room was much to be desired. It smelled like cat litter, was very out dated, no handrail in the shower, shower curtain was too small for shower, stains on the counters, and no TV. It seems as though this room was only used for last minute stays because it was not well maintained. The lobby was very nice and clean. The staff member was very pleasant at check-in.

We spent 3 discouraging nights here. The experience included 1 night in a room that had 2 chairs with disgusting stains. In addition the room lock never opened when using the key. The staff was courteous and kept reprogramming our keys, tried in vain to use them and then had to use a passkey every time we wanted to go in the room. They said that the key issue wasn't new and everyone knew about it. They moved us to another room for the next 2 nights. The only improvement was that the lock worked well. Unlike the first room, the second room had no lights by the beds. It appears that many rooms are occupied by long term individuals, many of whom unfortunately smoke in their rooms. The coffee service were a couple of pump dispensers placed by the front door from 7-9 am. This was a dissapointing experience.

It was pretty clean, good price. My fave part was the front desk guy— his hair was amazing. I wish my hair looked like that.

They gave our room away we had booked for the NFL draft for over a year We had no place to stay

Room was very clean and well stocked with towels and toiletries. Very impressed with how friendly staff was. My only complaint was the key cards kept not working, so I kept getting locked out of my room. Other than that, I was very impressed… especially with such a decent price!