Heartland Hotel Queenstown - Queenstown

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Heartland Hotel Queenstown

Hotel · 3 Stars (Standard)
Excellent Room Service
Great Lake Hotel
Excellent Reception
Excellent Lake Hotel
4.1 Great
(978 reviews)
Good lake hotel. Great location.
Highlights
Free hand sanitizer
Restaurant

Get rewarded for exploring

Locations

Queenstown Arts Centre

St Josephs Parish

Queenstown Mall

Lake Wakatipu

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2 adults · 1 room Change search
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Free hand sanitizer
Restaurant
Sanitation & safety practices
Enhanced cleaning measures
Regularly disinfected
Social distancing measures
Regular staff temperature checks
Temperature checks available
Bed sheets & towels washed at 60°C or higher
Surfaces regularly disinfected
Guest safety measures implemented
Contactless check-out available
Cashless payments available
Contactless food & room services available
Food service with enhanced safety
Follows Ecolab safety guidelines
General
Free childcare services
Cleaning services
Laundry service
Reception services
24-hour front desk
Tourist info desk
Food & drink
Bar
Coffee shop
Check-in policy
Check-in Time 2:00 PM ~ 11:00 PM
Check-out Time 10:00 AM
Note: Check-in policies vary by property. Please check carefully before booking
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The guest responsible for check-in must be aged 18 or above
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Pet Policy
No pets allowed
Other Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Breakfast fee: between NZD 19 and NZD 26 per person (approximately)
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Food and Drink
Grab a bite to eat at The Hillside Brasserie, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
64-3-4427700
reservations@scenichotels.co.nz
[Near Skyline Gondola]With stunning views this friendly Swiss-style Heartland Hotel Queenstown brings visitors from all over the world. Access a range of leisure activities from bungy jumping to shopping from one of the best locations in Queenstown. Heartland Hotel Queenstown has a distinctive design close to all the action in the bustling resort town. Even with the amazing views of the mountains and Lake Wakatipu you can still feel cosy and tucked away in these A-Line style chalets in the hills.