Havana Cabana at Key West

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great hotel. Worth it.

We had a lovely stay at Havana Cabana!! The pool was so much fun!!! Clean, relaxing and a friendly staff!!! Highly recommend this hotel!!!

Can’t wait to come back!!!!

NA

Great atmosphere and location, rooms were nice and the pool was pretty nice and is open late till 11. They also provided a free drink voucher to use the pool area bar. The bartender working at the tiki bar could have done better though he looked like he didn’t want to be there and took forever to acknowledge and serve us.

Hotel is great and staff is very nice. Highly recommended!

False Advertising is the best way to describe it. I purchased the room on Expedia and the photos that the hotel sent Expedia were edited. The photo on Expedia showed 2 Queen size beds with a bathtub and shower. There was no bathtub which is critical to my wife’s health condition also, the photo showed our room looking out to the patio to the pool however, our room faced the front parking lot. When I asked to be moved the clerk told me that all the rooms facing the patio and pool only had one bed and I needed 2 beds. Even though we got free coupons for breakfast which was not very good , we decided just to make the best with what we had. So if this Snafu would not have happened I would have rated it a 9 however, with all the false advertising I have to give it a rating of 2.

Very good

There is no ice machine so you must go to bar go get ice.. The bartenders are the hardest workers there they must run around like crazy they must make pool bar drinks get ice for all guest answers all questions run and take all food orders .even when there is a full restaurant especially at breakfast. But they the two servers/ bar tenders make good suggestions best breakfast Avacado toast. Its Havana Cabana I think they should have incredible cuban food but don't .. they could easily . Good Cuban coffee with sugar is not hard but they couldn't even deliver that..,they have empanadas but not done well and only cheese or breakfast ones. Pastels with guava and cheese so greasy fry grease was dirty and not proper temp so it was soggy. The shuttle was amazing perk no problems. The shower was nice looking but not clean it's Florida I get it but open glass door and mildew smell hits you in face , mold on lower grout under seat. I have short hair but long black hair on shower walls and in sink. I felt cleaner in pool shower . These are all easy fixes. You're staff tries . have a diamond in the ruff property in my opion you can improve. I will be back not a full stay. Bed firm but comfy..

Our stay at Havana Cabana was simply wonderful. From the moment we arrived, every member of the staff made us feel right at home. Everyone we met was kind, attentive, and always willing to help with a smile. We would like to sincerely thank the entire team for the thoughtful surprise they prepared for us on our anniversary. Receiving a bottle of champagne made our special day even more memorable and unforgettable. That gesture truly reflects the care and dedication they show to their guests. The property is beautiful, the atmosphere is relaxing and full of charm, and the service was outstanding throughout our entire stay. Without a doubt, it was an experience we will always remember with great fondness. Thank you to everyone at Havana Cabana for making our anniversary so special. We look forward to coming back very soon and will gladly recommend your hotel to everyone!