A Casa Mastacchi

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Unfortunately, my stay at this B&B wasn't very good, and I wouldn't recommend it. I made a reservation for two nights based on the positive reviews, but unfortunately, I didn't have a good impression from the moment I arrived. I put the address into Google Maps, but it didn't give the exact location. I called the B&B phone number, and a friendly woman answered. I told her I couldn't find the B&B, and she told another woman that I couldn't find it with the location, and that woman simply yelled at her in Italian to send me the address and videos via WhatsApp. I felt that was very rude of her. The entrance to the B&B was very unwelcoming and dark. The walls were dirty, and there was a small sign with the name of the place. Upon entering, I felt uncomfortable; there was no one there, and I didn't like that feeling of solitude. The room was small, but it was fine for just one person. The bed was clean, although I would recommend changing the bedspread; it looked a bit old. The towels were clean, although the bathroom mat was dirty. The shower is only suitable for a very thin person; the shower floor was dirty with hair, the showerhead was covered in limescale, and it was unpleasant to see the air conditioning hose leaking water into the shower. The wardrobe needs lavender sachets or something similar to mask the musty smell, and it would be a good idea to invest in some new clothes hangers instead of those old ones you get at the store when you buy clothes.

Hyggeligt, pænt og rent. Centralt👍

Bra läge. Lugnt och tyst trots centralt läge.

Christiana was the perfect hostess. Accommodations were quaint. Rooms and common areas were spotless. Breakfast and cafe were amazing. A true gem located in the heart of Siena. Close to shops, restaurants, and enotecas. I highly recommend you stay.

Thanks for the nice and friendly service. The b&b u can choice when u want to explore thus amazing city 😊

Very quaint and right in the heart of the city. The breakfast was just perfect! The only hard part was finding parking for our car.

Charming and authentic place to stay in Siena. Small and quaint, this bed & breakfast has beautiful italian charm. The man that runs the place is kind and helpful. A few things to note, it was a bit difficult to find as there were no large signs outside the building. There are three flights on stairs to walk up to before reaching the front desk. It is a very old building, so the place is quite spooky in the evening. My room was clean and spacious, but the bathroom was very dated and smelled strange. Overall, it is okay for a short stay of one or two nights. Good location within the historic centre and about a 17 minute walk to the train station.

I booked a stay with my family and the stairs to the bed are steep and not secure. The bed itself is inches from the roof. Dark and smelly place. Advertised photos are not representative of the stay. Couch had a large stain, parking is not secure (if you can even get one). I asked to cancel reservation after booking it an hour before and seeing the place- people said they will refund us so we left. Afterwards when following up on a refund status they said they will not be issuing refund. Not willing to resolve issues, but most importantly this place is not safe or secure.

We loved this property. It was perfectly located for our few days spent exploring Siena. The room was clean and comfortable. Would stay there again.

Differently than what stated they have no parking whatsoever . The apartment is located in the old town without any access by car... WE have to park 1 mile away and walk all the way with our luggage to the premises... It was a nightmare ... It is a B&B with small rooms located in the old town...