Where to?

Check-in/out dates

Select your dates

Guests and rooms

2 adults, 1 room

Find more hotels in Zermatt

Hotel Excelsior

Hofmattstrasse 38See map

S$ 347.67per night

This is the cheapest price in 30 days, based on the rates on 25 Sep

Top reasons for booking
Shuttle service
Good location
Great view
Friendly staff
Dining
Popular facilities
Bar
Restaurant
Free WiFi
Luggage storage
4.7/5Fantastic 256 reviews
Reviews summary
Excellent central location with stunning Matterhorn views. Friendly, helpful staff. Clean, comfortable rooms. Great breakfast with diverse options. Convenient shuttle service.
Exploring the area
Zermatt GGB, 400m, About 6 mins from hotel by foot
Zermatt, 100m, About 1 mins from hotel by foot
Kirchbrücke, 300m, About 4 mins from hotel by foot
8
Deluxe Double Room, 2 Twin Beds, Balcony, Mountain View
2 beds

29.0 m²

Mountain view

6
Single Room
1 single bed

18.0 m²

12
Double Room, Balcony (South)
2 beds

28.0 m²

Mountain view

6
Economy Double Room
1 double bed or bigger

15.0 m²

7
Junior Suite, Balcony
Multiple beds

35.0 m²

Mountain view

11
Suite, Mountain View
2 beds

42.0 m²

Mountain view

4
Double Room (North)
2 beds

18.0 m²

Earn KlookCash for this booking & save on the next one

Reviews

Read all reviews
4.7/5.0

Fantastic

256 reviews
Location
0.0
Services offered
4.7
Cleanliness
4.5
Atmosphere & facilities
4.4
Reviews summary
From real reviews, powered by AI
Overall impression
Excellent central location with stunning Matterhorn views. Friendly, helpful staff. Clean, comfortable rooms. Great breakfast with diverse options. Convenient shuttle service.
Location
Central, walking distance to train station, shops, restaurants, and lifts. Near river and main market area. Close to Matterhorn Express.
Services offered
Friendly, attentive, multilingual staff. Excellent breakfast with diverse choices. Shuttle service to train station. Luggage storage. Dinner option available. To-go breakfast provided.
Cleanliness
Clean, modern rooms and well-kept facilities. Spotless bathrooms with amazing showers. Rooms generally in good condition. Quaint and clean.
Atmosphere & facilities
Comfortable rooms, many with Matterhorn views from balconies. On-site bar and restaurant. Boot storage with heaters. Umbrellas provided. Heated towel racks and warm bathroom floors. Spacious rooms.
All
4.5+
3.0+
Shuttle service
Good location
Great view
Friendly staff
Large space
Dining
Kerry
Reviewed: 10 Jun 2026

5.0/5.0

Fantastic

Solo stay

Zermatt is expensive. So I was looking at something at a more favourable price and crossing my fingers it wasn’t dreadful. It turns out that this hotel was a really awesome place to stay, if you want to have a few CHF left in your pocket to enjoy the opportunities in the mountains. The rooms are small, but clean, comfortable and efficiently laid out. The breakfast was amazing. The staff were super helpful. (I forgot that the shops close for lunch and I couldn’t get my ski equipment back to the shop before my train departure. The staff member at the desk promised to take care of it. Here’s the BEST THING about this hotel: location! It’s an easy walk from the train station but not on the main street (which I imagine can be noisy) and mere steps away from a bus stop for both the red and green lines.
Caitlin
Reviewed: 8 Jun 2026

5.0/5.0

Fantastic

Solo stay

Lovely area and helpful staff. Showers are quite small in the bathrooms. Breakfast is really nice, great selection of foods.
Chandan
Reviewed: 7 Jun 2026

5.0/5.0

Fantastic

Solo stay

Good for a short stay. Staff was helpful. Check in time is pretty strict. No restaurant in the premises. Decent breakfast. Located close to a few restaurants and shops.
Ajit
Reviewed: 22 May 2026

4.0/5.0

Great

Stayed with partner

The staff could be more friendly
Levi
Reviewed: 18 May 2026

5.0/5.0

Fantastic

Solo stay

Hotel kept clean, did not have a Matterhorn view I was in the back side but still a great view of the lower city. Room nice and comfy with a warm down blanket. It's nice to plopen the window at night and catch the cool Alpine breeze. You can faintly hear the river below and you fall fast asleep.
Dennis
Reviewed: 23 Feb 2026

5.0/5.0

Fantastic

Stayed with family · For friends and family

Room was spacious and had a balcony view of the Matterhorn.
Maximilian
Reviewed: 7 Jan 2026

5.0/5.0

Fantastic
We loved it! Will be back again.
Kristal
Reviewed: 23 Dec 2025

5.0/5.0

Fantastic

Solo stay · For leisure

Staff were warm and friendly especially the bartenders whose names I can’t remember. There was this one guy who was courteous to point out a few hotspots nearby which made my overnight stay better. Thank you ;) I enjoyed the ambiance, heated towel racks and warm bathroom floor. It was short stay but good place to stay. I would visit again and recommend to others.
Tim
Reviewed: 28 Nov 2025

5.0/5.0

Fantastic

Stayed with partner

Right in the area you want to be with a great view of the Matterhorn!
Tim
Reviewed: 20 Oct 2025

5.0/5.0

Fantastic

Stayed with partner

Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.

Overview

Hotel Excelsior

Rooms:25
Floors:4
Star rating:

When you stay at Hotel Excelsior in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt - Furi. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

Description

When you stay at Hotel Excelsior in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt - Furi. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

See all

Exploring the area

Transport

Zermatt GGB

Train stations
400m

Attractions

Zermatt

100m

Kirchbrücke

300m

Scenic view of Matterhorn

300m

Matterhorn Museum

300m

Zermatt City Tour

300m

Bronze Alphorn

300m

Hotel Restaurant National

300m

Fly Zermatt (Alpine Adventures)

400m
See map

Facilities & services

Popular facilities
Bar
Restaurant
Free WiFi
Luggage storage
General
Non-smoking throughout
Elevator
Ski storage
Garden
Safety & security
Safety deposit box
Cleaning services
Laundry service
Reception services
Front desk (limited service hours)
Food & drink
Free breakfast
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 22:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Other fees

Pet fee: CHF 20 per pet, per night

Service animals are exempt from fees

Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a satisfying meal at Restaurant La Ferme serving guests of Hotel Excelsior. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

See all policies

Stays nearby

1/5

Alpenblick

4.7/5
Fantastic
640 reviews
600m from downtown,Zermatt
Fitness
Business center
S$344.18
Incl. taxes & fees: S$344.18
1/5

Alpen Resort & Spa Zermatt

Alpen Resort - Spa & Dining
4.7/5
Fantastic
562 reviews
700m from downtown,Zermatt
Fitness
Business center
S$1,021.08
Incl. taxes & fees: S$1,021.08
1/5

Hotel Tannenhof

4.8/5
Fantastic
404 reviews
200m from downtown,Zermatt
Clean and tidy
S$645.82
Incl. taxes & fees: S$645.82
1/5

Hotel Simi

4.5/5
Fantastic
261 reviews
300m from downtown,Zermatt
Fitness
S$427.66
Incl. taxes & fees: S$427.66
1/5

Hotel Mountain Paradise

4.8/5
Fantastic
87 reviews
1.1km from downtown,Zermatt
Hospitable service
Clean and tidy
S$381.95
Incl. taxes & fees: S$381.95
1/5

Hotel Hemizeus & Iremia Spa

4.7/5
Fantastic
204 reviews
1.1km from downtown,Zermatt
S$459.49
Incl. taxes & fees: S$459.49
Home Switzerland Valais Zermatt Hotels in Zermatt Hotel Excelsior

Explore more on Klook

Top attractions in Zermatt

Everything you need for your Zermatt visit

Top destinations in Switzerland