Palazzo Virgilio

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Everything was wonderful.

Very central, very clean, I recommend

Great breakfast, very friendly and helpful staff. The hotel is right by the train station and bus stops but is still quiet at night for sleeping.

The room was clean and spacious. However, the air conditioning wasn’t cool enough, and there was no iron in the room

Muy buena ubicacion

Very happy with this hotel, convenient location beside the train station, clean and comfortable

.

Great overnight stay when you come off a late flight. Reasonably close to airport and opposite the train station for Brindisi. 24 hour reception and helpful staff. You’re not going to spend your holiday there but it’s good for a night.

The includes breakfast was great. Also good to have on-site parking. Only a few spots, but we got one! The shower door didn't close properly, and the room was a bit small, but overall OK.

close to train station. No amenities in hotel but we didn't care. if you go to this hotel, your basic expectations for hospitality will not be met. Front desk personnel don't know anything about Customer service. They answer questions in a defensive manner as if you are accusing them of anything. They even have the audacity to raise their voice when you dare to ask again or clarify their responses because of the language barrier. They get annoyed as soon as they realize you don't speak Italian. The trip to airport was only 10 minutes. We arrived at 4am not knowing that it was closed until 4:30. We could have arrived at 5:30 but the front desk person didn't bother to tell us that they close the airport. She called a taxi for us and she told us the fare for the taxi was 30euros for the 10 minute ride. A little expensive. Old man in charge of dinning room and bar is the worst. Miserable and unapproachable. He responds with a bad attitude when asked any questions about breakfast. Don't you dare spill a little of anything. He will kill you with his eyes if he could. The place is clean but a little noisy. If you don't mind the terrible welcoming and bad hospitality, you can stay here.