ShinShin Hotel Jeju Ocean

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

To be honest overall its ok! But the thing is we encountered a few issues such as the lights suddenly shutting down on our last day, then i tried to call the lobby to get someone to look into it, but the person on the other line barely speak english, so in the end we didnt get it resolved until i saw a staff outside our room to show the issue. Other than that they dont provide enough drinking water, they will give just 1 per person per day. They also mentioned that the hot water for shower is limited to 100 litres and would have to wait for 30min once finished. Although the surrounding area has alot of food establishment and convenience stores so thats a plus. Other than that, i think the place is really convenient to go around seogwipo. Oh and the toilet is a smart toilet function so yeah that was nice, but overall the building is quite old but clean so no worries

Great location

Location was great, convenient for Olle Market. Rooms were spacious but tired as was the whole property. Breakfast was interesting, some nice dishes but only fizzy drinks or coffee. No napkins available. Basic, like the hotel.

Really nice place to stay. It’s clean and staff are friendly. Close to the cheonjiyeon and jeongbang falls and market. I would stay here again.

Hotel was located in a good area of Seogwipo. Convenient parking on site. Morning breakfast was good. Across the street from ShinShin Hotel Seogwipo so I got confused initially. Staff at both desks were pretty curt and rude. Not the most helpful. Good restaurants and some sites in walking distance. Laundry in room was nice to have, but would be helpful to have a drying rack on site as there is no washer. Room was clean and beds were comfortable. Would stay again.

Rooms are big but facilities are old and damage. Easy indoor Parking.

I was safe

Rooms size is positive. Unfortunately too many appliances are broken or poor maintained.

Vary large room with a great view of the ocean port and the island.

We arrived at 11ish pm to check in and the receptionist struggled to find our booking despite us showing the hotels.com booking reference within the Hotels.com app and separate email confirmation. This went on for 15 minutes. After 15 minutes, we requested to park our car at the garage first while she continued looking for our booking to get us checked in. Upon returning, there was no progress and the receptionist was still not able to pull up our booking to check us in. After another 10 minutes, a 2nd receptionist came (presumably the manager), and asked to see the booking reference and also had trouble finding our booking. After another round of waiting, we finally got our room key. In total, it took us around 45 minutes to check in. In terms of the room, the furnishings were old and worn but at least it is spacious. Overall, I would say that the pictures are not reflective of the current condition of the room and I would not recommend staying here.