Holiday Inn Express Allentown North by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Stayed here because of the reviews saying that it was so clean. We got to the room late off the road. The linens were questionable and the shower was nasty. Dingy towels. The chaise in the room had so many stains. I was annoyed and didn't want to touch anything. I immediately called the front desk. They said they were sold out and would switch rooms in the morning. They would leave a note for the GM when he arrived. No one reached out to me in the morning. I had to go back to the front desk. I showed them the pics and he was very apologetic. They said he would get me a new room. He checked a couple time to see if I was ok. He said I would get points for my stay even though I booked 3rd party and he would give me extra(which as of today hasn't happened). They new room was cleaner. I'm not sure what cleaning procedures are for the bathroom but the new room has gunk in the corners of the caulking. They tried to fix it but if I have to go back in the area, I would not recommend going there. Also, on their site the breakfast had non pork options in the ad but both days no options for non pork eaters, couldn't utilize the breakfast before our track meet. Wouldn't recommend.

The room was comfortable— nice mattress, good air conditioning, and very hot water. The carpeting could have been cleaner. We did not have enough time to use the pool or exercise room, but was pleased it was there. The breakfast did not look appetizing as most hotel breakfast are disappointing, so we opted out and went out for breakfast. The coffee however was wonderful!! The machine freshly ground each individual cup.

We really enjoy our short stay

The place was nice ans clean. Everything was perfect

HI Express always delivers. It’s not a resort hotel, but it is a reasonably priced option for travel stays where attention to cleanliness, comfort, and upkeep is always at the forefront.

It was ok but not worth the price.

Everything about this hotel is amazing

I booked this hotel at the last minute, and I'm so glad I did. From the moment I arrived, the front desk receptionist was incredibly friendly and made the check-in process quick and easy. My room was clean, comfortable, and well maintained. The hotel also offered free parking and complimentary breakfast. There is a gas station near which was an added bonus before getting back on the road. I would definitely stay here again!

Completely dirty and smelled like smoke

Everything