ProfilHotels Opera

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel was in a good location but the decor could do with an update as it feels tired and dark. We asked for another room as our room overlooked a blank wall with weeds growing from terrace. We were offered an upgraded room at a higher rate. The staff were not that helpful and did not greet you particularly warmly. The beds were comfortable and cleanliness was good. Very busy at breakfast in the restaurant and felt claustrophobic at times.

I had a very pleasant stay at the hotel. My room was on the top floor and while it didn’t have a window view, the skylight provided plenty of light and gave me a small glimpse of the skyline. The bathroom was very big and quite functional and clean. The breakfast buffet was excellent. I applaud you on your efforts to put out a good breakfast buffet. And your staff was more than friendly and very helpful in answering my questions. If I ever find myself returning to Gothenburg, yours would be the hotel I would stay at again.

Clean room, great views. Super comfortable beds. Mini bar in room with hot water kettle. LOVED the pools and sauna/steam room. Breakfast buffet was outstanding. Staff super helpful and friendly. Property is very clean. Coffee/tea available in the lobby from 6:00am. Close to the Central Train station and shopping mall is just around the corner. Super central to transport and parks and the waterfront. Great property. Had a fantastic stay.

Very clean and very central.

Great centrak location for many bars & dining - easy access to both football Stadia & the theme park. Relaxing Spa & good breakfast

Breafest meniu was fresh

Pros- the location is fantastic - directly across the central station for train and bus. Nordstan Mall is 100m away. Right in the heart of the city. Can't to much better than this. -The breakfast was simply outstanding - especially the overnight oatmeal topped with turkeyish yogurt, their berry compote and sunflower seeds.. YUM! - The beds were very comfortable, slept well. The room itself was in the older section on the hotel, pleasant enough but not very bright - somber atmosphere. Cons - Our bedroom was poorly lite. One of the ceiling bulb was out. No direct lighting at the desk to write in my journal. The air exchange vent in the shower stall made a constant noise like when the toilet tank is filling up with water. - First time ever staying at a hotel where the guests have to pay to use their swimming pool and sauna. I realize that it's like a spa, and one would expect to pay for services like a massage or any other form of treatment...but for the pool? -Lastly, the Expedia site on which I booked this hotel has two entries - one as laundry and dry cleaning services, the other as having a laundry facility which would indicate that washing and drying machines are available for guests, usually at a cost. This was one of the main reasons why I chooses this hotel, except it doesn't. We had already been traveling for a week, so it would have been nice to have our clothes washed when living out of our backpacks, without having to pay an arm and a leg for laundry services.

Trams, Trams, TRAMS!!!!!!!! 0550 they start trundling by on hexagonal wheels it seems. Good god they are LOUD. triple glazing needed, you can almost FEEL them trundle path. 4 lines. 4...... Breakfast was great, staff lovely, hotel maybe a little tired but more than acceptable. But TRAMS!!!!!!!

The room was clean, staff helpful and an excellent breakfast.

Wonderful