Amstel House Hostel Berlin

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Toilet could need a turn with Chlorine, to be white again, except that, all over, a very well stay .

Not bad for a basic hostel. Wish they had an electric fan and insect killers though, so windows can be opened without worries

The room was clean & bed very comfortable. The shower drain had lots of hair left for days There were other showers available so went to a different one. They were cleaned each day so not sure who kept missing the hair in shower drain? Fesa was always approachable but the other 2 males were doing their job but not friendly at all. The female who was on reception on check out was friendly & professional. Kitchen was mostly clean; bins full most times. Otherwise great place & affordable & would stay again.

Highly recommend as comfortable & excellent reception staff & I was greeted by Farsi whom gave me great advice about the place. Good value. 🙂

Personalet var meget imødekommende og venlige, og tilbød os endda en gratis drink, da vores værelse uheldigvis var tilrøget fra nogle tidligere besøgende. Hostellet var tæt på gode lokale restauranter og på både u-bahn og sporvogn.

Good

Stay for 4 nights and made these observations: 1. Beds aren't allocated and you have to guess what's empty - had two people sleep in other's beds as a result. 2. Rooms are supposed to be cleaned daily yet housekeeping only changed the bins. We literally had leaves and visible dust rolls in the room. 3. Half the staff were lovely, some of them it was difficult to get simple things done e.g. Asking when lifts would be working due to a disability 4. Didn't seem to think fixing a lift despite having a disabled visitor was a priority. 5. Supposed to be 18+ yet there were children staying for a school trip 6. Shared bathrooms and toilets needed more cleaning than the 2x a day. 7. Always get the bottom bunk, the upper is very squeaky and uncomfortable. Other than that - i was lucky to share with lovely people who took privacy seriously and we created privacy curtains and looked after each other. Had an amazing staff member who ensured the lift was working by my 2nd day there after asking others 3x and being told "they couldn't have forseen" it happening. The day staff especially were lovely; even provided me with some left over lunch on my check in day. . It's not awfully terrible, you just need to know not to expect much.

Very nice place, good location, not super-central for sightseeing but teams are just outside and main bus stop and train station are win walk away so it's easy to get around. Good facilities, excellent housekeeping.

I had a great stay here. They do free luggage storage and you can put bags in a locked room. The kitchen is decent size. The bed was comfy and the showers were nice. The only downside is the location, but it is right by public transportation and easy to get within the city.

Great hotel. I would come again