Hilton Waikiki Beach Resort & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff was so helpful and pleasant! 🌺

Nice property with great help.

The room was clean. The property was clean. The staff at the front desk were great. I would just say that the staff at the MAC restaurant didn’t have the best customer service

Beautiful Hilton, clean, convenient and comfortable. Awesome amenities on site (pool, game room, dining, and free movie rentals). Close to beach, shopping, dining, and attractions (zoo, aquarium, Diamond Head). Rooms were spacious, beds were comfortable and clean. Would definitely recommend and will stay again!

Clean room. Very professional staff.

Room 1615 had a moldy smell and the staff were notified many times. Coffee cream was old. When put on coffee it becomes lumpy and the coffee tasted bad. Front desk was notified. We did not stay much in the room and if we did we opened the sliding door to let fresh air in. Bathroom smelled better than the sleeping area. We will think twice about staying here again. Most staff was not as friendly. Room 1603 had the same smell problem but not as bad as 1615. My kids were not able to check in at 3pm because room was not ready. They have to wait a couple of hours or more to get in the room.

Shuttle to Cruise line

when I got checked in I was told I would only have to pay 477 for resort fees but when I was getting checked in they tried to charge me 675 and when I went to ask the lady was very rude and unhelpful with information, the room was clean but when we got ready to go to bed the sheets had stains and the bed was uncomfortable,has soon as you lay down you sink to the center, for the price I paid felt very over charge for it and then when checking out the lady told me I own 620 for resort fees again and I stated I already paid when I got here and the lady tried to say that we had a 40 dollar bar charge and I know we didnt cause we paid for it with another card and the total was only 29.39 which was some of the worst service I have ever had it took an hour to even get our order taken and it took another 30 minutes to even get the drinks and no they were not busy there was only 4 people waiting and then on top of the the drinks were wrong, I love Hawaii but I felt that this hotel was trying to scam me

The staff were especially nice and went out of their way to accommodate! I would definitely recommend that you stay there.

It was advertised better online than what it was. I wouldn't stay there again.