Nova Hotel JFK

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The property is convenient and staff was polite. I reccomend better curtains for the room because they are short and do not block out the sun in the morning.

If a closet was transformed into a room! Thats how tiny our room was and the beds were metal frame beds, and when we laid down, our heads were lower than our feet it seemed like the bed may have been broken at the head. Also, the bathroom was smaller than a mop closet. I am a big guy and I was not able to comfortably use the toilet because when I sat on the toilet, both knees were touching opposite walls. That's how tiny the bathroom was if you were to go here make sure to inspect your room because upon check out one of the other rooms were open and it was huge.

This property stinks of smoke and weed. The room stinks of smoke. Floor sticky as though not cleaned. The advertising for the hotel is for “short stay”. I will not stay here again.

I booked this room for my friend. The first room he was given was not cleaned after the last customer left. Sheets lumped on top of the bed, dirty towel on the chair, garbage on top of the dresser and the garbage can overflowing. The elevator stopped above the level of the floor. He called out and told the front desk clerk and he said nothing. When he got to his floor, the elevator would not open. He had to call the front desk and someone came and opened the door. There’s no ramp at the front so I had to drag my bags up 3 steps. The front desk staff was very impolite and unhelpful.

For the price and the sake of time it’s was good. Definitely needed better hotel etiquette. Like my room was clean but had not towels and wash clothes. However overall my stay was ight and I’m definitely booking again

Terrible, no volveré, esta ubicado en una zona muy peligrosa

Terrible place. It was a real feabag property. There were vagrants hanging around the front door and one sleeping in the lobby for four hours! Felt very unsafe and uncomfortable. At check-in, staff couldn’t tell us anything about restaurants in the area, he said he never ate out. I would not recommend this place to my worst enemy.

No air conditioner whole night, you can imagine how hot New York in summer, no phone lines to calling front desk

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AC was so full of dust couldn't even turn it on. Reported it but bet they never did anything. Not a great neighborhood either. Also in cohorts with some cabbie. Hotel employee called the cab so I know they are in it together. Ripped me off saying a 39.00 ride was more due to what he called a 49.99 airport entry fee. Avoid