Island City Boutique Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Overall good. Decent room with a nice balcony, comfortable bed. The pillows were too high and hard for me but I managed to sort it out. There was a bit of dust on the bedside lamps and some marks on the bedside tables. The bathroom needs attention. Quite a lot of grime and limescale, mirror ledge needs renovating, shower heads were rattling as if they were about to fall apart. So the room ok, the bathroom not so much. Breakfast was decent, location is good, staff were friendly.

Room was a great size, bathroom was slightly smaller and was more of a wet room, as shower didnt have a door so water would go everywhere. However, overall clean. Staff were extremely friendly and helpful. This really made a difference with our short stay. We enjoyed the location being a short walk from the port for our day trip to Symi. After a long day, it was perfect. Old town is about 10mins walk, which really suited us. Buffet breakfast was fit for purpose and was kept stocked during the period available.

There was a huge storm while we were there and water kept creeping in through the balcony. The staff were very helpful and provided extra towels. Breakfast was decent and simple. Plenty of vegetarian options. Not so much for vegans though

Very close to the harbor and shopping area very convenient hotel

The hotel was lovely. Reception called us when our room was ready since we arrived early which was appreciated. The hotel is modern, well cared for and clean. The view from the sea-view balcony was wonderful. Our room was spacious with lots of counter space and room for our luggage and clothes. The bathroom was super clean and plenty of counter space as well. The bed was very comfortable. The room had a kettle and mini fridge. The mugs provided were large; a simple thing but it makes a difference. We had great customer service from the young woman at the front desk who arranged our rental car; the hotel is owned by a travel agency and they have their own car rental so the car was at the front door for us the next morning and we only needed to provide a US driver's license. No paperwork, just $30 Euros for the day. When we returned that night, the front desk clerk was equally helpful and so we turned the car in to him right then. At this point the front desk staff had been very helpful and friendly. Breakfast was very good with plenty of options. NOTE: You must book from a booking site; this hotel does not allow for walk-ins. We needed to stay an extra day due to the ferry schedule so I asked the front desk to extend our stay. Nope, she said I'd have to use a booking site. I asked for help. Nope, she said she couldn't help me. I was unable to find a room. We left and I booked with another hotel. I was so disappointed; an uncaring front desk clerk just ruined a wonderful stay

Everything’s good

Perfect Location 10/10 Room comfort/cleanliness/decor 10/10 Staff 11/10, so friendly, helpful and professional. Breakfast 4/10. Hot food not replenished enough so eggs and bacon either cold or none left. Pastry selection not great although the Greek breakfast and spinach pie was great. Music venue opposite not an issue with noise. This is our second visit to the hotel and had a fantastic holiday!

Very good / central location. Friendly and helpful staff.The room was a good size and clean. Would recommend this hotel.

Lovely room but no bar open- a problem because we had arranged to meet someone there

Staffs were very friendly and helpful