Ecograd Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

넓고 쾌적한 숙소 였고 직원분들도 친절했습니다. 다만, 복도 에어컨이 너무 낡아 소음이 거슬렸어요.

젊은 직원들 참으로 친절하고 착합니다. 부흥하여 잘 되기를 기원합니다.

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Ac didn’t work well, carpet, curtains, sheets had stains. The bathroom had bad smell and was not well maintained. Gym and pool were closed without any notice or refund.

Had late check in, the duty worker claimed he could not find my reservation as I did not use my middle name during reservation with Hotel.com but in few seconds, the other worker who was standing by and listening to my conversation with him, was able to find and verify it. In fact, I did not have a middle name to use. Instead of apology, he tried to educate me why he claimed he could not find it. He should say I did not hear you well, or can you spell your name so I could review it again. Noticed they already printed out the copies all reserved rooms in the folder so he could simply review those reservations before he told me he could not find it. Later I found that he was a manger. It was due to lack of courtesy toward customers including not wanting to hear what customer explained. This poor attitude continued until I finished the check in process. Had reservation for 2 rooms with my extended family members. My family made several comments on cleanness on rooms such as dirty carpet, washed out blanket with holes. No door to rest room and draining systems were poorly arranged so water was kept coming into hallway which was covered by carpet. I already made 4 trips to Korea and used more than 20 hotels, and it was the worse place I remembered. It was not worth it for the cost I paid.

시내 중심에 있어서 이용하기에 편리했슴. 그러나 샤워실 세트의 물이 조금 나오고 메인 샤워기는 고장이나서 사용할 수가 없어서 프론트에 얘기했지만 고쳐지지가 않았다 결국 대충 이용하고 나올수 밖에 없었다

Even though there are signs to not wear shoes in the room, the carpet was extremely dirty and should have been deep cleaned or replaced entirely. The curtains by the bathroom and window were also very dirty. The front desk staff were very friendly and helpful though. Location was convenient enough but just think the rooms could use a refresh.

Too expensive than property condition.

It waa just okay. Cleanliness could have been better.

View was amazing. Staff were kind and nice. The best hotel in Suncheon!