[Wheelchair Seat Authentication Page] 《Katch Music Entertainment Platform Presents: KEUNG TO "LAVA" LIVE 2025》

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50+ booked
AsiaWorld-Expo
AsiaWorld-Expo Management Limited reserves the right to refuse entry to any non-wheelchair user or anyone not accompanying a wheelchair user who holds a wheelchair seat ticket or a caregiver ticket, and no refund will be arranged. In case of any dispute, AsiaWorld-Expo Management Limited and the organizer reserve the right of final decision.

[Authentication Process]

  1. Please place your order on this page. The customer service team will contact you with the confirmed order number within 3 business days (the order on this page is only for authenticating wheelchair seats and is not a formal ticket order).
  2. The customer service team will provide a form to collect your personal information (including but not limited to proof of mobility impairment^). [Please submit the form within 48 hours, otherwise the verification order will be cancelled.]The applicant for authentication must submit proof in the same name as themselves
  3. After successful verification, the customer service team will notify you within 5 business days and arrange for you to place a formal order for wheelchair seats on the designated page at the specified time.

^Proof of mobility impairment refers to the "Registration Card for People with Disabilities" (physical disability category) or other valid medical certificate showing mobility impairment.

If the corresponding seat of the ticket held by the ticket holder does not meet the ticket holder’s individual seating needs or access needs, AsiaWorld-Expo Management Limited and the event organizer have the right to refuse the ticket holder’s entry to the venue and will not make any refunds.

AsiaWorld-Expo Management Limited has the right to refuse entry to any non-wheelchair user or any person who is not accompanying a wheelchair user who holds a wheelchair seat ticket or caregiver ticket, and no refund will be arranged. In case of any dispute, AsiaWorld-Expo Management Limited and the organizer reserve the right of final decision.

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Good to know

Terms and Conditions for the Event Page

  • The organizer of this concert is MakerVille Company Limited ("the Organizer").
  • Attendees must hold a valid ticket to enter the concert venue, with a limit of one ticket per person. Attendees must comply with the specific terms and restrictions of the concert and venue, including but not limited to age restrictions, code of conduct, and prohibited items. In the event of any violation, venue staff reserves the right to refuse entry or request the person to leave.
  • This concert is limited to individuals aged 6 or above with valid identification documents. Individuals under the age of 16 must be accompanied by a parent or guardian. Venue staff reserves the right to verify the age of participants by checking their identification documents. Failure to pass the verification may result in refusal of entry.
  • Concert ticket information and admission confirmation codes (if any) will become invalid once deleted, modified, or tampered with. The Organizer will not be responsible for any loss, damage, alteration, forgery, theft, fraud, or unauthorized use, nor will any replacement tickets be issued. Photocopies are considered invalid. In case of any dispute, the Organizer's records shall prevail, and the Organizer has the final decision.
  • If the Organizer discovers or suspects that someone is scalping concert tickets or engaging in any illegal activities (including but not limited to identity theft or forgery of identification documents), the Organizer has the right to cancel the relevant person's ticket purchase and/or admission eligibility and invalidate the relevant tickets. The Organizer also reserves the right to take legal action. Individuals whose ticket purchase and/or admission eligibility has been canceled will not be allowed to enter the event venue, and the canceled tickets will also be invalidated. All ticket fees paid, including handling fees, will not be refunded.
  • The Organizer reserves the right to change the content of this concert without refund or exchange of tickets.
  • The Organizer has the right to change or postpone the performance date of this concert, cancel the concert, reallocate or reduce seats at any time, without any liability for any expectation gap, inconvenience, loss, or damage to the relevant parties. In case of any dispute, the decision made by the Organizer shall be final.
  • Ticket holders must be seated according to the row and seat number on the concert ticket.
  • Ticket holders must comply with Hong Kong laws, the safety guidelines of the Organizer and the venue, venue rules, and instructions from the Organizer and venue staff. Attendees should pay attention to personal safety and avoid any dangerous or unsafe behavior in the venue. The Organizer has the right to refuse admission to any ticket holder who fails to comply with the relevant regulations or to request such persons to leave at any time. In case of any emergency, attendees should immediately seek assistance from staff.
  • The Organizer has the right to decide the time and manner of admission for latecomers. Ticket holders should comply with the instructions and arrangements of the Organizer and/or venue staff for admission.
  • Photography and videography are prohibited inside the concert venue. Except for authorized personnel, all persons are strictly prohibited from bringing photography and videography equipment into the venue.
  • Smoking, eating, drinking, recording, photographing, filming, or live broadcasting are strictly prohibited in the concert venue, as well as bringing dangerous items such as glass bottles, food, drinks, metal sharp objects, flammable items, laser pointers, sky lanterns, or metal balloons into the concert venue.
  • All persons are prohibited from bringing any animals (except for guide dogs with prior written consent from the venue) into the concert venue.
  • To avoid disturbing the concert, please turn off alarms and mobile phone ringtones during the concert.
  • It is strictly forbidden to bring any objects that affect or obstruct the sight and enjoyment of the concert by others, including but not limited to handbags/backpacks larger than 38×30×20 cm, large light boards (maximum light board size is 38x30x20 cm), selfie sticks, balloons, flags, long umbrellas, and benches. The Organizer reserves the right to confiscate the above items until the end of the concert. If there are any restricted items, please deposit them at the venue's luggage storage service counter or the self-service lockers on the ground floor.
  • If any person violates these terms and conditions, violates the rules of the Organizer and/or the venue, harasses others, or engages in any behavior that the Organizer deems inappropriate, the Organizer has the right to request the relevant person to leave the venue immediately without any compensation or refund.
  • The concert process may be photographed, filmed, and/or broadcast live. The Organizer has the right (but not the obligation) to broadcast or publish on television and other media that the Organizer deems appropriate around the world, and/or in any other form. All intellectual property rights of this concert, including but not limited to the intellectual property rights of live recordings and/or audio-visual products recorded during its related processes and all other rights, are permanently owned by the Organizer. By entering the concert venue, ticket holders agree to be recorded or photographed. Ticket holders hereby irrevocably waive all existing and future rights (including but not limited to copyright, intellectual property rights, and moral rights) to the content of audio-visual recordings of this concert and/or its related processes.
  • To the fullest extent permitted by law, the Organizer will not be liable to ticket holders or other persons for any direct or indirect injury, damage, loss, expense, accident, delay, or inconvenience caused by participating in this concert or its related processes, receiving or using souvenirs (if any), or participating in any activities related to souvenirs (if any).
  • If Typhoon Signal No. 8 or above or a Black Rainstorm Warning Signal is hoisted four hours or more before the opening time of the concert, or if the concert needs to be canceled or rescheduled for any reason, please pay attention to the latest announcements on the Organizer’s Facebook page (https://www.facebook.com/MakerVille.official) / Instagram (https://www.instagram.com/makerville.official) / MIRO Facebook page (https://www.facebook.com/MIRO.weallare) / Instagram (https://instagram.com/miro.weallare) and/or MIRROR Facebook page (https://www.facebook.com/MIRROR.WeAre) / Instagram (https://www.instagram.com/mirror.weare).
  • Persons purchasing tickets for this concert, ticket holders, and attendees agree to be bound by these terms and conditions and all applicable regulations related to this concert. The Organizer reserves the right to update or modify these terms and conditions from time to time without prior notice. Any updates or modifications will take effect immediately upon posting on the Organizer’s Facebook page (https://www.facebook.com/MakerVille.official) / Instagram (https://www.instagram.com/makerville.official). In case of any dispute, the Organizer shall have the final and binding decision.
  • These terms and conditions are governed by the laws of the Hong Kong Special Administrative Region (“Hong Kong”). Ticket purchasers, ticket holders, and attendees agree to be subject to the exclusive jurisdiction of the courts of Hong Kong.
  • In case of any dispute, the AsiaWorld-Expo Management Limited and the Organizer reserve the right of final decision.

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