Lake Biwa Scenic Day Trip: Valley Observation Deck & Shirahige Shrine Water Torii Gate (Departing from Kansai)

Additional information

Other Reminders

• 【Notification Sending Time】One day before your trip, between 16:00 and 22:00 Japan time, we will send detailed guide and vehicle information via email. Please be sure to check your inbox. During peak travel season, the sending time may be slightly delayed. If you receive multiple emails, please refer to the last one.
• 【LINE Add Friend Instructions】Due to different LINE account registration regions, there may be regional restrictions, and in some cases, it may not be possible to add friends by searching for an account. We appreciate your understanding.
• [Group Tour Instructions] This itinerary is a fixed international group tour route. You will share a vehicle with other travelers. Temporary stops are not possible in non-scenic areas, so please understand.
• 【Meeting Notice】Please be sure to arrive at the designated location on time. If you are unable to participate in the itinerary due to lateness, getting lost, or other personal reasons, it will be considered an automatic forfeiture, and related fees will not be refunded.
• 【Vehicle Arrangement】Depending on the number of participants on the day, a small car service with a driver doubling as a guide may be arranged. This format offers more flexible itinerary planning, but the driver will prioritize safe driving, and the commentary along the way will be relatively brief.
• [Language Note] This tour is a multi-language group tour. The guide will provide services and communicate in Chinese/English bilingual or simple multi-language. Your understanding and cooperation are appreciated.
• 【Itinerary Adjustment】The itinerary may be adjusted due to traffic conditions, weather changes, or other force majeure factors. In case of delay or partial change, no refund or compensation will be provided. If you have subsequent travel plans or flight arrangements on the same day, please be sure to allow sufficient time.
• 【Baggage Regulations】Each passenger may carry one piece of luggage free of charge. Any excess will incur a fee of 2,000 JPY per piece, payable on-site. Please be sure to note the number of luggage pieces when placing your order. If not informed in advance, the tour guide will arrange based on vehicle space availability, and related fees will not be refunded.
• [Special Groups] Seniors aged 70 or above, or pregnant women, who register for a tour group must sign and return a waiver form no later than one day before departure to ensure travel safety.
• 【Itinerary Notes】The duration of stay at each attraction has been pre-planned. Please adhere to the meeting times to avoid affecting the overall arrangement. During peak season or holidays, traffic congestion may occur, and the tour guide will adjust the itinerary sequence according to the actual situation.
• 【In-car Regulations】To maintain a clean environment inside the vehicle, please do not eat or drink in the car. If any damage or mess is caused, a cleaning fee will be charged according to local standards.
• 【Explanation for Leaving the Group】If you leave the group on your own after the itinerary begins, it will be considered an automatic waiver of subsequent services, and related fees will not be refunded. During this period, the traveler will be solely responsible for their personal and property safety.

Attraction information

• 【Scenic Area Opening Information】The Pipa Lake Observation Deck will be open from May 1 to November 23, 2026, and from December 19, 2026, to March 21, 2027. It will be closed for maintenance from September 7 to September 11, 2026, and from November 24 to December 18, 2026. During other periods, or if the scenic area is closed or the cable car is suspended due to equipment maintenance, strong winds, adverse weather, etc., the itinerary will be changed to a visit to 【Sanzen-in Temple】. Please be aware that no additional compensation will be provided for any price difference resulting from changes to attractions.
• 【Ropeway Fee Information】The Biwako Terrace ropeway and admission fees are at your own expense. The reference fee is 5,000 JPY per person (includes round-trip ropeway, unlimited chairlift rides, and Biwako Terrace admission fee); an additional 500 JPY per person will be charged on specific dates (2026/08/08–08/16, 09/20–09/22). Please refer to the on-site announcement for actual fees.
• 【Shirahige Shrine Water Torii Gate】To photograph the water torii gate, it is recommended to go to the dedicated observation deck (Blue Lake Shirahige Platform). Please do not enter the lake or approach the torii gate area. The surrounding area mostly consists of natural lake shore terrain, and some areas have no guardrails. Please pay special attention to your footing safety when walking and photographing, and please observe shrine visiting etiquette, avoiding noise and disturbing local order.
• 【Biwako Terrace (Biwako Valley)】Ropeway and observation facilities require an additional fee, which is subject to on-site rates. They are also susceptible to weather conditions; in case of strong winds or thunderstorms, operations may be temporarily suspended or closed. Due to significant temperature differences in the mountains, it is recommended to bring a jacket and sun protection. Additionally, opening hours or additional charges may apply on certain dates or during maintenance periods, so please refer to on-site announcements.
• 【Sanzen-in Temple】Admission tickets are at your own expense. Please maintain quietness and respect the religious environment during your visit. Stepping on the moss garden and courtyard areas or entering unauthorized areas is prohibited. Stone steps may be slippery on rainy days, so please be careful when walking and prevent slips.
• 【La Collina Omihachiman】There are many people in the park, and popular desserts may require queuing to purchase. Please pay attention to safety when walking on the grassy slopes and in building areas, avoid running, and do not enter non-open factories or back-of-house areas.

Prohibitions & Limitations

• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Pets are prohibited

Accessibility

• Child seats are not available
• Important: Infants and children must be included in the passenger headcount

Vehicle & luggage info

• The driver has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Free for children aged 0-2 as long as they will not occupy separate seats
• Children aged 3+ will be charged the same rate as adults
• Seniors aged 70+ should present a medical certificate before participating