Suvarnabhumi International Airport (BKK) Lounge Services
- Level up your travel routine and treat yourself to a premium lounge while you wait for your flight
- Enhance your airport experience with luxurious treatments and top-notch services at pristine facilities
- Benefit from a generous selection of food and drinks that will leave you energized before your flight
- Choose between multilple lounge locations near the boarding gates suitable for all your last-minute needs
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What to expect
Not enough sleep before the dreaded flight? Laze the day away hours in the state-of-the-art lounge services brought to you by Suvarnabhumi International Airport (BKK) Lounge Services! Choose between the Air France & KLM Lounge, Bangkok Airways Blue Ribbon Club Lounge, Bangkok Airways Boutique Lounge, among many others – all catering to your traveling needs. Enjoy luxury and comfort at the same time inside the air-conditioned space equipped with modern amenities to help you relax before the long flight. Benefit from a fast internet access as you catch up with your friends and family back home via social media. Revel in the sophisticated interiors as you tune in to the trendiest films and shows on TV or simply feel at peace with a cozy spa treatment to relieve flight stress. There's no need for extra cash for food and refreshments on the plane as the lounge has everything you can ask for from meals, desserts, and snacks served for your utmost convenience and leisure.
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Good to know
Confirmation
- You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Eligibility
- For Air France & KLM Lounge, children aged 0-2 are free of charge, as long as they are traveling with a paying adult
- For Miracle Lounges, children aged 0-3 are free of charge, as long as they are traveling with a paying adult
Additional information
- Images of the lounge shown on this page are for reference only
- The lounges are PWD-friendly
- Specific standards are subject to relevant provisions of lounge
- Access might be restricted due to insufficient space. If this happens, you can stay in the other lounges as an alternative
Location
Contact us
Reviews
Good experience for this lounge. Recommend to use this lounge.
Although the Bangkok Airline Lounge is relatively small, it is sultry, and you can go in if you like
I had a good time for a simple yogi and drink before boarding. I used it near G gate, but there was no shower. We used well until boarding (not a comfortable sofa) with a small billboard that informs the boarding situation and gate.
I was able to have a shower before my flight which was very nice and then food selection was nicely varied with a mix of western, Thai, and Chinese food available
Nice and quiet, food is a bit ‘meh’ and the massage chairs have been removed since I was here last. good showers.
Had a good experience in the lounge. Voucher was confirmed and easy to use at the lounge entrance. Food and beverages were good and well stocked.
Booked a lounge for my parents with klook there service was really helpful. Thank you
I originally arrived at the airport early to enjoy meals and facilities in the VIP room. However, I could leave the room for 2 hours without leaving the country. I walked into the VIP room and swiped the voucher but informed that it was unavailable. Immediately contact the customer service situation. After returning home, I will get customer service staff Refund has been assisted ^ _ ^, I will still buy Klook next time, the service is really in place 👍
I couldn’t use the service as the provided QR code was invalid. Klook has assigned 2 customer officers to handle my case, the number 1 officer’s service was totally a disappointment. When I was denied to access the lounge on 28th Dec 2019, immediately I sent email to Klook to check, however the number 1 Officer responded on the next day; until 8th Jan 2020, he still couldn’t solve my case, in the between the days, he kept sending the same reply, quoted “we’re checking with local service supplier and feedback to you on the next 24 or 48 hours” and requested me to explain the situation again and again, however I stated very clearly in emails, I WAS UNABLE TO USE THE SERVICE DUE TO GIVEN QR CODE WAS INVALID AND INTENTION IS TO REQUEST KLOOK FULLY REFUND THE PAID AMOUNT SINCE I WILL NOT VISIT TO BKK AIRPORT ANYTIME SOON, so I’m not sure which part has confused him or the way I wrote email wasn’t clear enough to him. Later on 8th Jan 2020 evening, Officer number 2 had taken over my case as I was really unhappy with the number 1’s service and an email was sent to request change over to different people for handling the case as I just hope the case can be solved sooner. On 9th Jan 2020, officer number 2 has cancelled my booking and refund was completed. The whole process by the number 2 officer was taken less than 24 hours. Conclusion, Klook you should enhance your customer service officer training in future, I hope their solving skill can be as fast as you charge my purchase amount. You see, the case can be solved within 24 hours but that number 1 officer took so long but nothing can be done. My suggestion, if the in charge officer couldn’t solve the case, he or she should immediately refer the case to next level officer who has higher authority. And I hope my comment can be seen in public. I am a loyal Klook customer, this is the not the first time I contacted your customer service, previously the customer service officers handled the cases well, fast reply and solved in a very short period but this time I was totally disappointed with your service.
Thank you for choosing Klook and taking time to leave us a review! We are sorry to hear about the unsatisfactory experience you've had with our customer support team. Rest assured, this is definitely not the level of service that we strive for. We will coordinate with the customer service managers for us to improve the services we provide. We appreciate your kind understanding and cooperation. Thank you!
Would have been a nice lounge, but service is severely lacking. The staff at reception almost did not let me in with my klook voucher, claiming they were not able to use a 'screen capture'. After logging into my email in front of them and going through the pdf download process, they finally accepted the voucher. Walking in, there was zero hospitality. They did not even inform us of the two sections to the lounge. It's easy to think of it as very small and overcrowded until you venture down a narrow corridor into a nice area with many chairs. Staff were rude when we asked about the meals on the menu and it seemed that people who wanted to drink (wine or beer) had to chase down certain staff members, who were rarely available. Next time, I plan to choose a different lounge.