Residence Inn Los Angeles Pasadena/Old Town

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I really enjoyed my staying here!!!

The staff was professional and helpful when asking general questions or handling inconveniences. Breakfast was consistent and had many options to accommodate different crowds of people.

Great place! Well maintained, friendly staff c wonderful food for breakfast.

Great place if you’re in town for a while.

I liked how helpful and responsive the staff was. They accommodated my requests swiftly and with good will.

No air conditioning. We spent one night to break up a trip from Phoenix too San Francisco and wished we had gone the whole way through. The air-conditioning didn’t work. Are we worried it was a good night sleep and we didn’t get one because it was so hot. Staff solution was a small box fan or a window air conditioner, which would mean the window would be open onto a very, very busy street. We could hear the traffic already without opening the window. We weren’t offered another room, and it was very apparent that the staff knows that the air-conditioning doesn’t work. Parking was $40 so basically we paid $300 for absolutely terrible experience. We’ve always stayed at Marriott hotels in the past and found the quality good. But not anymore the qualitiy is not good and we won’t be staying there. We almost always stay at Marriott hotels

We stayed on the 2nd floor with access to the pool. So great.

Hotel was clean, centrally located to lots of great plsces and spacious, our family enjoyed our stay here.

Check-in staff member was very good. Room was very good. Breakfast buffet is average for a limited service hotel like this, but is acceptable.

Good clean hotel, but parking garage was tight & cramped.