Maison Montplaisir

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff is super friendly and accomodating

My room have bug beg. All family member ware bitten, My child has more than 10 bed bug bites.

You get what you pay for (for the area I suppose). The room was fine, although the private shower was out of order so we were offered the one down the hall. This is definitely less of a motel and more of an Airbnb/spare room. While nothing was blatantly dirty there were little things like stained sheets and crumbs on the futon that kept it from feeling completely clean. The hosts were friendly enough and helped us find parking down the block as there wasn't any out front (as expected).

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침실내 환기가 좋치않아 불쾌한 냄새가 배어 있음. 방향제 사용및 통풍으로 실내 환기 가 꼭 필요함.

All good

Parking was advertised for $20 per night, however the host sent a message saying that street parking would be the way to go. Upon arrival, parking was incredibly hard to find. The host had sent two links of guides to parking in Montreal, however one of the two links is defunct. Furthermore, almost all street parking spots have a maximum time limit of two hours. My partner and I spent an hour driving around the neighbourhood, searching for parking, and messaging the host all the while. Finally, we called him, and he explained that parking is in an alleyway near the back of the building and the $20 is to be paid in cash. He showed us our room, which we quickly dropped our bags in and left. While we were waiting for our Uber, the host met us outside, where he made uncomfortable comments about my size. Upon returning from our event, we realized the bathroom was unswept and sheets blood-stained. My partner laid down on the bed and complained about itching, and Lo and behold, bug bites. We immediately got up and checked the couch and the bed to find each surface had bed bugs. We ended up packing all our stuff in garbage bags and sleeping in our car overnight instead of in the room we had paid for. Hosts were no help about getting any compensation and in fact revealed to us that they had known about the bed bug infestation. They were flippant and rude and said it would be “your word against mine” when we called the property manager. Here’s our word, what have you got to say?

The host welcomed me very well. The parking space is also easily available very close to the place. In the main fridge everything is available for breakfast. They provided me with milk, juice, egg, cereals and everything. It was a convenient stay.

1. The terrible thing is that there are bed bugs. I was bitten terribly and changed the accommodation on the same night. 2. It is a house, instead of a motel. So, the parking is not quite convenient. Either pay for the parking or park in another street to be free of charge.

The property owner shut down the whole property and didn’t even bother to tell us/cancel our booking. We reached there, the co manager told us the place is shut down because of bed bugs. We called them again just to be sure - the other co manager told us to hit the road or sleep with the bed bugs but no compensation for the trouble. NOT RECOMMENDED AT ALL. Customer service at its worst.