The Westin Sanya Haitang Bay Resort

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Wonderful time to celebrate our 40th anniversary with family! Everyone enjoyed the time when we stay there Love our PA - Chloe she was so helpful & friendly 👍 give her 5 stars

My fiancé and I stayed here for 6 nights in a deluxe room at the end of February. The room was very spacious and had all the amenities we needed for a comfortable stay. The resort pools were nice, although they weren’t quite as relaxing as we had hoped. There were a lot of people using SUPs which made it difficult to fully relax by the poolside, and during our stay the beachfront pool was closed due to the fireworks happening every night for Lunar New Year. The gym facilities were also very convenient and well equipped, which was great to have access to during our stay. The location was convenient and very close to the duty-free mall. The restaurants at the resort were also very welcoming and accommodating to my fiancé, who has coeliac disease, which we really appreciated. A special mention goes to Chloe, the foreign concierge, who was an immense help during our stay. As we don’t speak Mandarin, she helped communicate with other staff for us and assisted with various enquiries, which made navigating everything much easier. The rooftop bar was another highlight of the resort, a really nice place to sit, relax, and have a drink in the evening. Overall we had a great stay and appreciated the spacious rooms, helpful staff, and convenient location.

It is an excellent experience staying with Westin Santa, our host Damon shows top quality service, he always respond to our messages quickly with accurate information regards to our inquiry. Definitely recommend to every family who is planning to go to Sanya

We have a pleasant stay at this hotel and the hotel is kid friendly.

Westin had the best customer service. I got 1:1 host contact through WeChat that answers all my questions. Another thing I love about this hotel is the number of swimming pools and rivers for paddleboard. 5/5 would come again

The Westin has a great pool including a boating “river” that runs through the property for a bit of paddling with you g children. The rooms are excellent. The staff is kid friendly. Located in a newer area of the island, walking distance from the duty free shipping and dining area.

Dated furniture and decor. Not convenient. All 9ver priced

Room was decent and got to stay on a relatively high floor. However when I booked through hotels.com, breakfast should be included but I was told that it's not when I checked in....

-Fast Check-In -Receptionist spoke English, which was a bonus -Nice to be upgraded from the 3rd floor to 8th floor

Comfortable & Luxury hotel venue in Haitang Bay next to CDFG Duty Free Complex. Room very spacious, clean & bright. Staff very friendly and speaking English. Delicious food (grilled seafood, sushi & shashimi, noodle bar etc) assured by the team of Chef Stefano from Italy. I have spent a very pleasant evening with the music entertaining from singers from Latin America. The hotel have direct access to the beach.