Tuntas Family Suites Kusadasi

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The unit was clean and the front desk very friendly and helpful. Other suites are very close to the beach which was wonderful!

This hotel was quite frustrating. First of all I will say the only amazing thing about the hotel was the pool. The pool is great and beautiful, however there are many downfalls which negate how great the pool is. First of all if you need wifi on your trip, this is not the place to go. The wifi doesn’t reach any of the rooms, they had pool wifi then made it for staff only, and the only area to use the wifi is in the lobby where it’s loud. I miss getting wifi when I wake up in the morning, but instead I have to go downstairs to get wifi. We were really shocked, but when we left our laptop charger in the lobby and asked for it back that night, they tried to steal it from us. Saying theydidn’t have it. We finally after hours got the charger back from them, only because we said we would call the police as we knew they had it. They also wouldn’t let us see the security footage to show that they took it. That really shocked us a lot that they would do that. They clean the room everyday but don’t clean the kitchen, even though we booked an extra week and they said they would clean the kitchen but didn’t. The shower water is also sometimes cold and sometimes super hot, I waited 20 minutes once waiting for it to finally get hot enough to shower. As I said, the only good thing is the pool, but they close it at six pm and there are always loud kids in the pool as it’s a family hotel. Think before you stay here.

Place was ok in Fotos. But room was very dated like an old apt. Except for bathroom all was very old with a 13 inch tube tv. Pool closed while it was sun and hot outside. Walk to beach is close but not a nice walk unless you like downhill ruin steps . We managed but not a comfortable place. For the price use judgement and see where you accept some thing and some not. A.c. only in living room not bedroom. At night it's cool but sleeping with door open got me bites from unfriendly musquitos.

They sold me hotel room with wifi but they have wifi only public arean anf it is very weak, even you can make voice call on whatsapp. Hotel very durty, no one prefer to go to Tuntas hell hotel.

The bar staff ripped me off. They added items on the bill that I didn't purchase and increased the quantity for the items I did. Their pool closes really early, the kids never got to swim in the pool and they wouldn't accommodate us. Breakfast which was included was terrible, instead of a buffet, the gave each one of us a boiled egg, 3 pieces of cheese, 2 slices of cucumber and tomatoes, a basket of bread and few olives. There was no menu for prepaid breakfast to order from or fruits other than a piece of dried apricot.

The economic room was dirty, bathroom very dirty, everything old, all the furniture needs to be replaced, the walls were not painted for many years and the breakfast was very poor. Only a plate with just a few pieces..

The staff was helpful and the room was better than we expected.

Hotel was good compared to other nearby hotels. Needs to improve much.

Clean hotel staff excellent friendly flexable room i reccomend this hotel to everyone as close to the town centre

Hotel is close to beach, once you climb a huge hill. If you have a 4-7 floor room you will have a lovely view of the sea. Air con is €6 a day! Staff are not very helpful with the exception of Sakine, a lady with good English who would bend of backward to help you out. Staff have almost no customer service skills. First night there, arrived late, ordered food in, as restaurant was closed, a member of staff added to our ordered and never paid for his share. Decor hasn’t been changed in years. Previous stains still on sheets and pillow cases even after been washed.